Charles Tabony
Covington
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
8
8
years of professional experience
Work History
Automotive Sales Professional
Rainbow Luxury Imports
08.2023 - Current
- Managed showroom appearance to create an inviting environment that showcased available vehicles effectively.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Attended industry conferences and training events, continually refining skills and broadening knowledge base.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
- Conducted thorough market research to stay informed on industry trends and competitor offerings.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
Sales Consultant
Rainbow Chrysler Dodge Jeep Ram
02.2021 - 07.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Provided valuable feedback to company leadership regarding client preferences, helping inform future product development initiatives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Server
The Dakota Restaurant
11.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Bartender
Dimartinos
04.2019 - 11.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Restaurant Bartender
Trey Yuen
07.2016 - 12.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Education
High School Diploma -
Fontainebleau High School
Mandeville, LA05.2017
Skills
- Strong negotiation skills
- Data-driven decision-making
- Cold-calling
- CRM Software Usage
- Friendly and Enthusiastic
- Team Collaboration
- Relationship Building
- Financing knowledge
- Email and Telephone Etiquette
- Consultative techniques
- Follow-up strategies
- Target Achievement
Timeline
Automotive Sales Professional
Rainbow Luxury Imports
08.2023 - Current
Sales Consultant
Rainbow Chrysler Dodge Jeep Ram
02.2021 - 07.2023
Server
The Dakota Restaurant
11.2019 - 03.2020
Bartender
Dimartinos
04.2019 - 11.2019
Restaurant Bartender
Trey Yuen
07.2016 - 12.2018
High School Diploma -
Fontainebleau High School
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