Charles Taylor Jr
Slidell
Summary
Dynamic professional with expertise in customer relationship management and project management. Proven track record in budget oversight and effective team leadership. Focused on delivering innovative solutions that improve team performance and enhance client satisfaction.
Overview
13
13
years of professional experience
Work History
Owner/Customer Relations/Laborer
Taylor Services
Gulfport
02.2020 - 10.2025
- Built strong client relationships through exceptional customer service.
- Utilized strong verbal communication skills to identify customer needs.
- Developed innovative solutions that improved team performance and outcomes.
- Collaborated with team members to ensure efficient daily workflows.
- Oversaw budgeting and financial management for projects.
- Operated and maintained various equipment, including hand and power tools.
Bartender/Server Trainer
Wentzel's Seafood
Biloxi
03.2017 - 12.2019
- Delivered exceptional service to high volume of daily customers while maintaining efficiency.
- Trained new staff on communication and customer engagement techniques to enhance service quality.
- Educated waitstaff on menu memorization strategies for accurate and efficient information delivery.
- Monitored trainee performance to pinpoint improvement areas, fostering skill development.
- Fostered strong working relationships with colleagues through effective communication.
- Assisted in inventory management by tracking supplies and ordering stock.
- Maintained cleanliness and organization of bar area throughout shifts.
- Accurately handled cash transactions and processed payments efficiently.
Office Manager
Gulfport Marine Employment
Gulfport
06.2012 - 02.2017
- Managed daily administrative tasks to support uninterrupted office operations.
- Coordinated onboarding for new employees, providing necessary documentation and training to facilitate their integration.
- Organized and maintained filing systems, enabling easy access to documents and improving overall organization.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed files and records to obtain information and respond to requests.
Education
Associate of Arts -
Augusta University
Augusta, Georgia, GA06.1995
High School Diploma -
Gulfport High School
Gulfport, MS05.1993
Skills
- Customer relationship management
- Project management
- Budget management
- Inventory control
- Risk assessment
- Facility upkeep
- Team leadership
Timeline
Owner/Customer Relations/Laborer
Taylor Services
02.2020 - 10.2025
Bartender/Server Trainer
Wentzel's Seafood
03.2017 - 12.2019
Office Manager
Gulfport Marine Employment
06.2012 - 02.2017
Associate of Arts -
Augusta University
High School Diploma -
Gulfport High School