Charlotte Trettin
Baton Rouge
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
4
4
years of professional experience
2017
2017
years of post-secondary education
Work History
Bartender
La Carreta Restaurant
Baton Rouge
02.2022 - Current
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Provided excellent customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Handled cash transactions accurately and managed the bar's cash register.
Executive Assistant
Ameriprise Financial
Baton Rouge
10.2024 - 08.2025
- Coordinated scheduling for executives and team meetings to optimize time management.
- Managed correspondence, ensuring timely responses to client inquiries and communications.
- Assisted in preparing reports and presentations for internal and client meetings.
- Maintained filing systems, ensuring efficient retrieval of documents and information.
- Supported project management by tracking deadlines and deliverables for various initiatives.
- Collaborated with team members to streamline office processes and improve efficiency.
- Maintained confidential records and files related to executive operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Set up meeting and event logistics for senior management and updated calendars.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Conducted research on various topics as requested by executives or senior management personnel.
Restaurant Hostess
French Market Bistro
Baton Rouge
09.2023 - 04.2024
- Managed reservations and organized seating arrangements efficiently.
- Managed reservations, waitlists, and special requests for large parties.
- Assisted servers by communicating guest needs and special requests.
- Handled customer inquiries and resolved minor issues promptly.
- Collaborated with management to enhance guest satisfaction strategies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
Education
Neville High School
Monroe, LASome College (No Degree) - Studio Arts
Louisiana State University
Baton Rouge, LASkills
- Customer relationship management
- Scheduling coordination
- Cash handling
- Workflow optimization
- Active listening
- Time management
- Professional discretion
- Cash and credit transactions
- Customer service
- Office administration
- Client relations
Affiliations
- Oil painting
- Camping
- Baking
Timeline
Executive Assistant
Ameriprise Financial
10.2024 - 08.2025
Restaurant Hostess
French Market Bistro
09.2023 - 04.2024
Bartender
La Carreta Restaurant
02.2022 - Current
Neville High School
Some College (No Degree) - Studio Arts
Louisiana State University