Chasity Jefferson
Shreveport
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Caddo Community Action Agency
01.2024 - Current
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Put together employee files and collected required digital or physical information to meet requirements.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Leveraged technology platforms to streamline administrative tasks associated with the onboarding process, enhancing overall efficiency and user experience for both HR professionals and new hires alike.
Customer Sales Representative
T-Mobile US Inc.
05.2017 - 08.2017
- Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Unit Clerk/Patient Care Technician
Allegiance Specialty Hospital
03.2016 - 01.2017
- Supported patient admissions, discharges, and transfers to promote team efficiency.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
Teacher assistant
Presbyterian Preschool
09.2016 - 01.2017
- Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
- Performed student background reviews to develop tailored lessons based on student needs.
- Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
- Supported student learning objectives through personalized and small group assistance.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Documented student progress and communicated with parents to keep informed.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Education
BBA - Human Resources Management
Lamar University
12.2023
MBA - Management
Lamar University
Beaumont, TX12.2024
Associate of Science - Business Administration
Southern University At Shreveport
08.2021
Skills
- HRIS Management
- Office Administration
- Understanding of HR Policies
- Meeting Deadlines
- Group Sessions
- Critical Thinking
- Microsoft Office
- SAP HR
- SAP Systems
- Multitasking Abilities
Certification
- Human Resources Professional, Louisiana State University (Shreveport) - 4/2024 - 11/2024
Timeline
Human Resources Assistant
Caddo Community Action Agency
01.2024 - Current
Customer Sales Representative
T-Mobile US Inc.
05.2017 - 08.2017
Teacher assistant
Presbyterian Preschool
09.2016 - 01.2017
Unit Clerk/Patient Care Technician
Allegiance Specialty Hospital
03.2016 - 01.2017
BBA - Human Resources Management
Lamar University
MBA - Management
Lamar University
Associate of Science - Business Administration
Southern University At Shreveport
- Human Resources Professional, Louisiana State University (Shreveport) - 4/2024 - 11/2024
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