Chasity Monceaux
Dulac
Summary
Dynamic professional with proven expertise in customer service and team collaboration. Known for critical thinking and attention to detail, ensuring efficient operations and enhanced team performance.
Overview
28
28
years of professional experience
Work History
Kiosk HDA
Cenergy International Services
Houma
10.2021 - Current
- Executed day-to-day duties with accuracy, ensuring operational effectiveness.
- Proposed innovative ideas and solutions that improved team collaboration and outcomes.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sitter/Caregiver
Self Employed
Jennings
05.2020 - 08.2021
- Monitored patient safety during daily activities and medical procedures.
- Assisted nursing staff with basic patient care and comfort needs.
- Communicated effectively with patients, families, and healthcare teams.
- Documented patient observations and reported changes to nursing staff promptly.
Cashier
Exit 80
Crowley
03.2019 - 08.2021
- Processed customer transactions at Exit 80 register, enhancing checkout speed and customer satisfaction.
- Managed cash drawer with precision, maintaining accuracy during shifts and minimizing discrepancies.
- Assisted customers with product inquiries and recommendations.
- Trained new cashiers on procedures and best practices.
- Resolved customer complaints promptly and professionally, improving customer retention and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Office Manager
Piggly Wiggly Supermarket
Kaplan
06.1998 - 03.2019
- Coordinated staff scheduling and training, optimizing team productivity and service delivery.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Administered office budget, effectively managing inventory, postage, and vendor services.
- Oversaw daily operations, enhancing store performance and customer experience.
- Maintained compliance with health and safety regulations consistently.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Provided training to new hires on office policies and procedures.
Education
GED -
Crowley High School
Crowley, LA05-2019
Some College (No Degree) - Radiology
LSUE
Eunice LaSkills
- Stock control
- Compliance oversight
- Staff training
- Task prioritization
- Planning
- Customer service
- Team collaboration
- Multitasking Abilities
- Critical thinking
- Attention to detail
- Effective communication
- Friendly, positive attitude
Timeline
Kiosk HDA
Cenergy International Services
10.2021 - Current
Sitter/Caregiver
Self Employed
05.2020 - 08.2021
Cashier
Exit 80
03.2019 - 08.2021
Office Manager
Piggly Wiggly Supermarket
06.1998 - 03.2019
GED -
Crowley High School
Some College (No Degree) - Radiology
LSUE