Chastity Batiste
Baton Rouge
Summary
Dear Hiring Manager,
I believe the position you currently have open would be an ideal fit for my experience. I deliver high-quality work consistently while meeting deadlines and maintaining strict internal rules and procedures. I'm highly organized, efficient, and proactive, with extensive experience providing administration, patient care, and customer service. I feel that my skill sets and knowledge fit perfectly with the requirements you are looking for.
Dynamic professional with extensive experience in customer service and patient care, including roles at Walmart and Care South Home Health. Proven ability to resolve issues effectively while maintaining high satisfaction levels. Skilled in scheduling and stock management, leveraging strong teamwork and problem-solving abilities to enhance operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Fashion Assistant
Walmart
Baton Rouge
10.2020 - 12.2024
- Updated pricing to reflect permanent changes and temporary sales drops.
- Worked with management to quickly replenish low or out-of-stock items.
- Changing price labal
- Stock
- RFID
- Scan backroom bins
Shift Leader
Wendy's
Baton Rouge
02.2022 - 03.2024
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Scheduled team members for shifts based on business needs and customer demand.
- Maintained positive working relationship with fellow staff and management.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
Customer Service Representative
Care South Home Health
Baton Rouge
05.2022 - 02.2024
- manage and organized calendar, schedules, and appointments
- Handled incoming and outgoing correspondence, emails,and phone calls
- prepared and proofread documents, reports and presentations for meetings
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
Security Officer
Allied Universal Security Services
Baton Rouge
08.2019 - 08.2023
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observed patrons and customers to quickly address security situations.
- Searched individuals and baggage for weapons and other prohibited items.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Security Officer
rivers
Baton Rouge
03.2015 - 10.2019
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Reported safety hazards for remediation response.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored surveillance cameras and responded to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
CNA
Carrington Place
Baton Rouge
04.2014 - 08.2018
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Vitals signs
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Answered patient call lights promptly and responded to requests appropriately.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Prioritized and organized tasks to efficiently accomplish service goals.
CNA
The Woodleigh of Baton Rouge
Baton Rouge
02.2016 - 05.2018
- Vitals signs
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Stocker
Walmart
Baton Rouge
01.2015 - 05.2018
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Stocked shelves, racks, and bins with new or transferred merchandise.
CNA
Acadian nursing home
Baton Rouge
06.2013 - 10.2017
- Assisted residents with bathing and dressing to promote personal hygiene.
- Vitals signs
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
CNA
Heritage Manor Nursing Home
Baton Rouge
05.2014 - 07.2017
- Assisted residents with bathing and dressing to promote personal hygiene.
- Vitals signs
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Monitored food intake and output as directed by nursing staff.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Answered patient call signals and signal lights to determine patients' needs.
Warehouse Worker
Amazon
Baton Rouge
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts
- WORK THE BLET LINE
- load the boxes for the vans
Education
High School Diploma -
Carville Job Corps
Carville, LA05-2013
Skills
- Scheduling
- Customer service
- Clothes folding
- Appointment scheduling
- Patient care
- Personal care aide (PCA)
- Vital signs
- Stock counting
- Shelving of products
- Pallet jack handling
- Labeling and stocking
- Customer assistance
- Stocking
- Teamwork
- Inbound and outbound calling
- Delivery scheduling
- Microsoft PowerPoint
- Computer skills
- Surveillance
- Premises patrol
- Team player
- Guard post rotation
- Report writing
- Problem solving
- Packaging Skills
- Package labeling
- Handheld scanners
- Returns processing
Languages
English
Professional
Timeline
Customer Service Representative
Care South Home Health
05.2022 - 02.2024
Shift Leader
Wendy's
02.2022 - 03.2024
Fashion Assistant
Walmart
10.2020 - 12.2024
Security Officer
Allied Universal Security Services
08.2019 - 08.2023
CNA
The Woodleigh of Baton Rouge
02.2016 - 05.2018
Security Officer
rivers
03.2015 - 10.2019
Stocker
Walmart
01.2015 - 05.2018
CNA
Heritage Manor Nursing Home
05.2014 - 07.2017
CNA
Carrington Place
04.2014 - 08.2018
CNA
Acadian nursing home
06.2013 - 10.2017
Warehouse Worker
Amazon
High School Diploma -
Carville Job Corps
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