Cherie Dupuy
Plaquemine
Summary
Dynamic and detail-oriented licensed cosmetologist with a proven track record, excelling in customer service and relationship building. Recognized for enhancing client satisfaction and driving repeat business through personalized consultations and effective communication. Strong time management and inventory management skills contributed to operational efficiency and service excellence.
Overview
10
10
years of professional experience
Work History
Cosmetologist
A. Marcelite Salon
05.2016 - 05.2018
- Provided personalized consultations to determine client needs and preferences for hair and skin services.
- Built strong client relationships through exceptional service, resulting in repeat visits and referrals.
- Collaborated with team members to develop promotional strategies that increased service bookings during peak seasons.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Implemented inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Front Desk Receptionist
A. Marcelite Salon
01.2015 - 05.2016
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointments and maintained accurate scheduling for multiple services.
- Conducted daily inventory checks of office supplies, optimizing resource availability.
General Manager
Southern River Restaurants
03.2008 - 01.2014
- Implemented staff training programs to improve service quality and team performance across multiple locations.
- Oversaw inventory management systems to ensure optimal stock levels and minimize food cost overruns, managed budget implementations, and employee reviews.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Education
Psychology
Louisiana State University
Baton Rouge, LAAssociates Degree -
Louisiana State Barber Appreticeship
Baton Rouge, LA01-2017
Skills
- Social skills
- Licensed cosmetologist
- Customer service
- Attention to detail
- Time management
- Cash handling
- Data entry
Timeline
Cosmetologist
A. Marcelite Salon
05.2016 - 05.2018
Front Desk Receptionist
A. Marcelite Salon
01.2015 - 05.2016
General Manager
Southern River Restaurants
03.2008 - 01.2014
Psychology
Louisiana State University
Associates Degree -
Louisiana State Barber Appreticeship