Cheryll Richthofen
Belle Chasse
Summary
Detail-oriented Administrative Support Professional experienced in fast-paced environments. Delivers exceptional customer service while maintaining confidentiality and trust. Manages multiple tasks efficiently, prioritizes effectively, and troubleshoots system processes. Engages with all organizational levels to facilitate clear communication and successful project completion.
Overview
19
19
years of professional experience
Work History
Office Administrator
Superior Van and Mobility-New Orleans
01.2020 - 01.2024
- Managed daily office operations to enhance administrative efficiency.
- Coordinated scheduling and facilitated communication between team members and clients.
- Processed invoices to ensure timely accounts payable transactions.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Organized electronic and paper filing systems for quick and efficient retrieval.
- Addressed customer complaints by providing solutions and information.
- Answered incoming calls professionally, directing queries to appropriate personnel.
- Assisted in onboarding new employees by training on office procedures to facilitate smooth integration.
- Supported project management by preparing reports and tracking progress updates.
Office Administrator
Pelican Maintenance Services, LLC
Gretna
01.2019 - 01.2020
- Managed daily office operations, ensuring efficient administrative workflow.
- Coordinated scheduling and facilitated communication among team members and clients, enhancing collaboration and workflow.
- Processed invoices promptly, ensuring accurate accounts payable and timely vendor payments.
- Reviewed employee timesheets for accuracy prior to payroll submission.
- Maintained personnel files in compliance with legal standards, supporting human resources operations and regulatory adherence.
- Organized electronic and paper filing systems for optimal retrieval.
- Performed clerical duties including photocopying, faxing, and scanning documents.
- Answered incoming calls professionally, directing inquiries to appropriate personnel or departments.
Office Administrator
Quality Environmental Contractors
New Orleans
01.2005 - 01.2012
- Facilitated communication with customers through phone, email, and letters to enhance relationships.
- Processed payroll while overseeing filing, scanning, and clerical tasks to support operational efficiency.
- Maintained personal employment records, finance reports, billing, and timecard reviews.
- Ensured confidentiality of company documents while overseeing project timelines.
- Assisted in preparation of submittals, contracts, and change orders for projects.
- Developed and organized comprehensive project documentation to ensure accuracy.
Director of operations of MRO/Administrator
Compliance Safety Systems
Midlothian
01.2005 - 01.2012
- Directed daily operations for MRO and backgrounds departments to enhance efficiency.
- Managed client service relations through effective communication, ensuring timely responses and satisfaction.
- Provided executive-level administrative support to MRO, enhancing procedures and consistently meeting tight deadlines.
- Streamlined data entry processes within software applications, resulting in increased accuracy and reduced errors.
- Ensured confidentiality of company documents while delivering timely reporting of results.
- Established and updated files in software databases, developing data management processes.
- Performed routine analysis and calculations for internal reports based on processed data.
- Utilized Microsoft Office Suite, QuickBooks, and Adobe Acrobat for various administrative tasks.
Education
Business Administration -
Delta Junior College
Gretna, LA05-1989
GED -
Temple College
Temple, TX05-1988
Skills
- Invoice processing
- Payroll processing
- QuickBooks proficiency
- Microsoft Office Suite
- Adobe Acrobat expertise
- Document management
- File maintenance proficiency
- Scheduling coordination
- Systems data entry
- CRM systems knowledge
- Process management
- Administrative support
- Attention to detail
- Data entry accuracy
- Office administration capabilities
- Calendar management
- Correspondence management
- Client communication skills
- Time management abilities
- Problem-solving skills
- Office supply management
Timeline
Office Administrator
Superior Van and Mobility-New Orleans
01.2020 - 01.2024
Office Administrator
Pelican Maintenance Services, LLC
01.2019 - 01.2020
Office Administrator
Quality Environmental Contractors
01.2005 - 01.2012
Director of operations of MRO/Administrator
Compliance Safety Systems
01.2005 - 01.2012
Business Administration -
Delta Junior College
GED -
Temple College