Chris Frierson
Shreveport
Summary
CIS student at Louisiana Tech with IT experience, focused on improving secure systems, network infrastructure, and operational efficiency in tech environments.
Overview
2
2
years of professional experience
Work History
IT Analyst
Prolec GE
Shreveport
06.2024 - Current
- Executed secure data wipes on retired systems using Blancco, ensuring compliance with data protection regulations and eliminating risk of data leakage.
- Executed deployment of 100+ Windows 11 endpoints across plant and office environments, reducing downtime for end users and improving endpoint security posture.
- Assisting senior IT staff in optimizing plant-floor network performance.
- Designed and wired Ethernet cabling solutions to improve plant-wide connectivity, ensuring reliable operations in a 24/7 manufacturing environment.
- Supported remote worker setups, enabling secure VPN connectivity and streamlining hybrid workforce productivity.
- Authored step-by-step SOPs and documentation for imaging, deployment, and troubleshooting processes, leaving a reusable knowledge base for the IT team.
- Provided Tier 1-2 help desk support for plant users with limited technical access, solving hardware, printer, and application issues that directly impacted production schedules.
- Collaborated with IT leadership on a tech refresh strategy, helping track IT asset lifecycles, schedule replacements, and align the refresh with corporate compliance standards.
Volunteer
10.2023 - 10.2023
- Canvassing and community outreach to promote campaign initiatives
Education
Bachelor's Degree - Computer Information Systems
Louisiana Tech University
Ruston, LA05.2026
Skills
- Help Desk Support
- Remote Access & VPN Configuration
- Documentation
- IT Asset Management
- Operating Systems
- Systems Analysis: Requirements gathering, stakeholder interviews, functional documentation
- Process Modeling: Context diagrams, DFDs, workflow modeling
- Data Modeling: ER diagrams, data dictionaries
- IT Governance: Risk analysis, compliance considerations, build vs buy evaluation
- Documentation: Formal technical documentation and system design artifacts
Volunteer Experience
Volunteer, Ronald Cothran's Caddo Commissioner Campaign, 10/23, Canvassing and community outreach to promote campaign initiatives
Timeline
IT Analyst
Prolec GE
06.2024 - Current
Volunteer
10.2023 - 10.2023
Bachelor's Degree - Computer Information Systems
Louisiana Tech University