Chrishanna Belvin
New Orleans
Summary
Medical Administrative Assistant with strong customer service skills who can greet patients, schedule appointments, and prepare patient charts. Proven leader who excels at working as part of a larger team to provide high-quality care and achieve the best possible outcomes for patients.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Correctional Officer
Jefferson Parish Sheriff Office
New Orleans, LA
09.2025 - Current
- Supervised daily activities of inmates, ensuring compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety and order within the correctional environment.
- Responded effectively to incidents, utilizing crisis intervention techniques to defuse potentially volatile situations.
- Collaborated with law enforcement and support services to enhance inmate rehabilitation programs.
- Documented inmate behavior and incident reports accurately for review by supervisory staff.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Classification Specialist
Orleans Parish Sheriff's Office
New Orleans, LA
11.2024 - 08.2025
- Analyzed classification data to ensure compliance with regulatory standards.
- Developed and implemented classification systems for efficient data management.
- Collaborated with cross-functional teams to refine classification processes and workflows.
- Trained staff on classification protocols and best practices for accuracy.
- Reviewed existing classifications for consistency with current regulations, updating as necessary to maintain compliance standards.
Tax Preparer
Fast Tax Inc
New Orleans, LA
12.2010 - 04.2024
- Prepared individual and business tax returns ensuring compliance with federal and state regulations.
- Conducted thorough reviews of financial statements to identify discrepancies and ensure accuracy.
- Assisted clients in understanding tax obligations and potential deductions, improving client satisfaction.
- Streamlined filing processes by implementing efficient data entry systems, reducing turnaround time.
Juvenile Justice Specialist
Bridge City Center for Youth
Bridge City, LA
07.2017 - 05.2020
- Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
- In charge of directing and supervising juvenile movement during various activities both on and off campus.
- Made rounds and conducted head counts and roll calls at predetermined intervals.
- In charge of creating and maintaining arrest files for all inmates who were processed through the jail.
Cash Logistics Processor
Brink's Inc
Metairie, LA
08.2017 - 04.2019
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Cultivated a long-term relationship with customers by providing prompt and courteous service.
- Was responsible for detecting and resolving a variety of issues relating to business direction and operations.
- Was in charge of inbound and outbound delivery schedules to ensure that cash flowed smoothly.
Retail Cashier
Walmart Supercenter
New Orleans, LA
08.2016 - 04.2018
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
- Gathered and scanned coupons to deduct automatically from the total.
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
Nurse Assistant
Progressive Health Care
Metairie, LA
06.2006 - 06.2008
- Assisted patients in remaining mobile by transferring them between beds, wheelchairs, and other assistive devices for the most efficient transportation throughout the facility.
- Interacted enthusiastically with patients through positive engagement, active listening, and respectful conversations.
- Promoted patient and family comfort in order to improve healing and eliminate non-compliance issues during difficult recoveries.
- Addressed patient care issues such as discharge delays, procedures that were postponed, and discharge equipment that was unavailable.
Education
Phlebotomy - undefined
Impressive Healthcare Training LLC
New Orleans, LA01.2020
High School - undefined
Joseph S. Clark High School
New Orleans, LA01.2004
Skills
- First Aid
- Problem resolution
- Relationship development
- Regulatory compliance
- Dispute resolution
- Customer service-oriented
- Transcription and dictation
- HCFA Common Procedure Coding Systems (HCPCS)
- Patient scheduling
- BLS certification
- Biohazard waste disposal
- Strong medical ethic
- Medical records management
- Phlebotomy
- Blood bank
- Hematology testing capability
- CPR and BLS certified
- HIPAA compliance
- Safety and security enforcement
- Observation
- Inmate monitoring
- Mentorship
Certification
- Medical Administrative Assistant, Job Corp, (2011)
- Phlebotomy, Impressive Healthcare, Certificate of Completion, (2021)
- Certified AED/EKG, Juvenile Detention Center, (2021)
- Certified CPR/First Aid, Juvenile Detention Center, (2021)
Timeline
Correctional Officer
Jefferson Parish Sheriff Office
09.2025 - Current
Classification Specialist
Orleans Parish Sheriff's Office
11.2024 - 08.2025
Cash Logistics Processor
Brink's Inc
08.2017 - 04.2019
Juvenile Justice Specialist
Bridge City Center for Youth
07.2017 - 05.2020
Retail Cashier
Walmart Supercenter
08.2016 - 04.2018
Tax Preparer
Fast Tax Inc
12.2010 - 04.2024
Nurse Assistant
Progressive Health Care
06.2006 - 06.2008
Phlebotomy - undefined
Impressive Healthcare Training LLC
High School - undefined
Joseph S. Clark High School