Christen Mccray
Ponchatoula
Summary
Dynamic and results-driven professional with experience at FedEx, excelling in package handling and team collaboration. Proven ability to enhance operational efficiency through effective sorting techniques and adherence to safety protocols. Skilled in heavy lifting and maintaining a safe work environment, contributing to reduced damage rates and improved workflow.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
09.2024 - 12.2025
- Sorted and organized packages for efficient distribution within facility.
- Operated package scanning equipment to ensure accurate tracking and delivery.
- Collaborated with team members to maintain workflow efficiency during peak periods.
- Adhered to safety protocols while handling freight and operating machinery.
- Assisted in training new hires on best practices for package handling procedures.
- Monitored inventory levels and reported discrepancies to management promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Contributed to reducing shipment delays through timely completion of assigned tasks.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Janitorial Assistant
Janell's Cleaning
08.2020 - 11.2024
- Maintained cleanliness and sanitation standards in commercial and residential spaces.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance efficiency.
- Trained new staff on proper cleaning techniques and safety protocols for diverse environments.
- Conducted routine inspections to ensure adherence to quality standards and safety regulations.
- Initiated process improvements that streamlined operations, resulting in a more effective cleaning regimen.
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
Education
Certificate of Technical Studies - Cosmetology
Aveda Institute
Baton Rouge, LA07-2024
High School Diploma -
Tara High School
Baton Rouge, LA05-2022
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Label reading
- Shipping and receiving
- Truck loading and unloading
- Stacking packages
- Loading and unloading
- Sorting packages
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
English
Native or Bilingual
Timeline
Package Handler
FedEx
09.2024 - 12.2025
Janitorial Assistant
Janell's Cleaning
08.2020 - 11.2024
Certificate of Technical Studies - Cosmetology
Aveda Institute
High School Diploma -
Tara High School