With over 20 years of diverse experience in various healthcare specialties, including physician clinics, LTC, cardiology, gastroenterology, podiatry, family medicine, hospital admissions, home health, hospice, wound clinic, and spa business ownership, I have acquired extensive knowledge and skills. Additionally, I served as a project manager for a federal health contract, overseeing a team of over 100 staff members consisting of CNAs, LPNs, RNs, PAs, NPs, MDs, pharmacy techs, clerical staff, and cleaning crew for COVID infusion sites. My skill set includes management and project management expertise, insurance verification and prior authorization proficiency. I am experienced in peer-to-peer communication and physicians' surgery scheduling. Moreover, I possess advanced wound care knowledge and hold a certificate of completion in Wound VAC training. As a first responder with experience in patient care and medication administration (including injections and Lidocaine), I am adept at wound staging and providing comprehensive wound care. Furthermore, I have assisted with procedures, conducted triage assessments, obtained vital signs, and provided preoperative education to patients and their families. In addition to being certified as an RCMA and CNA, I have worked as a phlebotomist, scribe, clinical care coordinator, and patient care coordinator in hospital settings as well as telehealth and long-term care environments. Proficient in various software systems such as SOAP, EPIC, ECW, and Athena EMR platforms, I am well-versed in managing electronic medical records while ensuring HIPAA compliance. Throughout my career journey in clinical settings (including hospitals and surgical settings), home health care services, lab/phlebotomy roles, and clerical settings (involving insurance coordination, scheduling appointments/call backs/test result notifications/referrals/medication refills), my primary motivation has always been helping others. Witnessing their progress and providing unwavering support during their most challenging times is what truly drives me.