Hopper Jeffries
New Orleans,LA
Summary
Experienced in providing top-tier in-flight service and maintaining safety standards. Leveraging effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering a positive flight experience. Dedicated to creating a comfortable and enjoyable journey for all passengers.
Overview
11
11
years of professional experience
Work History
Server
Commanders Palace
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Flight Attendant
Breeze Airways
10.2021 - 12.2022
- Ensured safety and comfort of customers onboard aircraft
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance
- Resolved passenger conflicts and medical emergencies during flights
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service
Bartender/Event Manager
Union Ramen
07.2020 - 08.2022
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Managed administrative logistics of events planning, event booking, and event promotions
- Coordinated with kitchen or catering staff on delivery, timing and service style of food
Bartender
Cafe Lafitte In Exile
01.2020 - 10.2022
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
Cashier
Costco
10.2017 - 01.2020
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
Photographer/Dance Instructor/Social Media Content Creator
The University Of New Orleans Recreational Center
08.2017 - 08.2019
- Promoted and marketed works through social media platforms
- Customized brand message to reach and capture target audience interest and drive engagement
- Planned routines for recitals and performances
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline
- Taught and explained choreography by breaking down steps and demonstrating moves
- Digitally edited photos to enhance appearance
- Took photos from different angles and perspectives to capture perfect images
Assistant Wedding Photographer
Skysquad Productions
10.2017 - 10.2017
- Photographed high-quality images for various print and digital projects
- Utilized natural and artificial lighting to capture desired images and maintain quality
- Collaborated with other photographers and videographers to capture special events
Web Design Intern
UCAR- University Corporation for Atmospheric Research
07.2014 - 07.2014
- Prioritized and problem-solved several tasks concurrently with minimum supervision
- Studied user requirements to gain strong understanding of project initiatives and deadlines
- Enhanced functionality and appearance of website and repaired functionality issues
Algebra Tutor
Self-employed
10.2013 - 05.2014
- Explained math concepts in caring and encouraging environment to help kids thrive and learn
- Used positive reinforcement, repetition, and review to help students master challenging material
- Created and shared math resources and materials to boost student comprehension
- Monitored student progress and provided timely feedback on performance reports to assist with goal-setting
- Developed and implemented individualized lesson plans for each student, tailored to their individual needs
Education
Bachelor of Arts - Studio Arts
Northshore High School
New Orleans, LA10.2025
High School Diploma -
Northshore High School
Slidell, LA05.2017
Skills
- Strong work ethic; ability to work in a dynamic work environment and varied nature of the job complying with all safety requirements
- Time management skills
- Customer service
- Speak confidently both in private and public settings
- Exceptional customer service; able to meet guests needs in a timely and professional manner
- Strong multitasking and organizational abilities
Timeline
Server
Commanders Palace
12.2022 - Current
Flight Attendant
Breeze Airways
10.2021 - 12.2022
Bartender/Event Manager
Union Ramen
07.2020 - 08.2022
Bartender
Cafe Lafitte In Exile
01.2020 - 10.2022
Cashier
Costco
10.2017 - 01.2020
Assistant Wedding Photographer
Skysquad Productions
10.2017 - 10.2017
Photographer/Dance Instructor/Social Media Content Creator
The University Of New Orleans Recreational Center
08.2017 - 08.2019
Web Design Intern
UCAR- University Corporation for Atmospheric Research
07.2014 - 07.2014
Algebra Tutor
Self-employed
10.2013 - 05.2014
Bachelor of Arts - Studio Arts
Northshore High School
High School Diploma -
Northshore High School
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