Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Boudreaux

Houma

Summary

Energetic, dedicated and outgoing salesperson with the ability to multi-task in high volume workplaces, while maintaining a clean and efficient environment. I provide an engaging and entertaining experience for clientele, as well as ensuring a profitable business transaction by being aware of costs, the overall efficiency of the business and always thinking of creative ways to streamline service.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. . Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience

Work History

Bartender and Manager

High Tide Bar & Billiards
02.2018 - Current


  • Performed opening and closing managerial duties, printing sales reports, preparing cash/quarter drawer.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails..
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Stylist

Regis Salon
03.2017 - 05.2018
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results leading to increased repeat business and referrals.

Lead Bartender/Server/Trainer/Key

Outback Steakhouse-Houma, LA
09.2010 - 03.2017
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Education

Certification of Studies - Funeral Services

Delgado Community College

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Service-oriented mindset
  • Outstanding customer service

Timeline

Bartender and Manager

High Tide Bar & Billiards
02.2018 - Current

Stylist

Regis Salon
03.2017 - 05.2018

Lead Bartender/Server/Trainer/Key

Outback Steakhouse-Houma, LA
09.2010 - 03.2017

Certification of Studies - Funeral Services

Delgado Community College

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Destiny Boudreaux