Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Johnson

Harvey

Summary

Experienced in member service roles, effectively assisting members with account inquiries and service requests while ensuring accurate transaction processing. Demonstrated ability to resolve complaints promptly and professionally, contributing to enhanced member satisfaction. Skilled in scheduling appointments and providing friendly customer interactions, fostering a welcoming environment. Background includes maintaining cleanliness and organization in high-traffic settings, showcasing attention to detail and commitment to service excellence.

Overview

3
3
years of professional experience

Work History

Member Service Representative

Stacie Longo
11.2024 - Current
  • Assisted members with account inquiries and service requests.
  • Processed member transactions accurately.
  • Resolved member complaints promptly and professionally.
  • Scheduled appointments for members with appropriate departments or personnel.
  • Greeted customers in a friendly and professional manner.

Sandwich Artist

Mr. Todd
Marrero
09.2023 - 12.2024
  • Prepared fresh ingredients for sandwich assembly and daily specials.
  • Assembled sandwiches according to customer preferences and specifications.
  • Maintained cleanliness of workstations and dining areas throughout shifts.

Cashier

Ms.Heidi
Marrero
08.2022 - 12.2022
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with product inquiries and recommendations.
  • Maintained clean and organized checkout area at all times.
  • Handled cash, credit, and debit payments securely.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

University View Academy
Baton Rouge, LA
05-2022

Skills

  • Account management
  • Transaction processing
  • Complaint resolution
  • Cash handling
  • Effective communication
  • Call center experience

Timeline

Member Service Representative

Stacie Longo
11.2024 - Current

Sandwich Artist

Mr. Todd
09.2023 - 12.2024

Cashier

Ms.Heidi
08.2022 - 12.2022

High School Diploma -

University View Academy
Christina Johnson