Strategic Clinic Manager with expertise in clinic operations, patient management, and regulatory compliance. Enhanced workflow through effective staff scheduling and financial oversight, improving patient outcomes and operational efficiency. Over 35 years of nursing experience, specializing in critical thinking and emergency management. Published author recognized for contributions to literature.
Overview
35
35
years of professional experience
Work History
Labratory Clinic Manager
Pincecrest Support and Services
Pineville
07.2023 - 02.2026
Implemented clinic policies to enhance patient care and service delivery.
Managed daily operations of the clinic, including scheduling appointments and assigning staff.
Coordinated daily clinic operations and staff schedules to ensure smooth workflow.
Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
Enhanced communication between healthcare providers and administrative staff to streamline processes.
Led staff meetings to address operational improvements and challenges, fostering collaborative solutions.
Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
Performed regular audits of patient charts to ensure accuracy of information recorded in the medical records system..
Coordinated with external vendors and suppliers to procure needed equipment or supplies at competitive prices.
Provided oversight of financial management of the clinic, including budgeting and forecasting.
Charge Nurse
Christus Cabrini ER
Alexandria
04.2022 - 04.2025
Managed patient assessments and triage in fast-paced emergency environment.
Administered medications and treatments according to established protocols.
Collaborated with interdisciplinary team to develop patient care plans.
Mentored junior nursing staff in emergency procedures and best practices.
Coordinated patient transfers and admissions during peak hours to minimize wait times and ensure timely care.
Implemented infection control measures to ensure patient safety standards.
Delivered immediate care in critical situations, ensuring patient safety.
Led department operations by providing direction and support to staff, enhancing workflow and team collaboration.
Monitored the accuracy of medication administration by other members of the healthcare team.
Assessed staff learning needs and developed tailored educational programs to improve clinical competencies.
Ensured compliance with regulatory agencies such as Joint Commission Standards or State Board Regulations.
Coordinated admission process from Emergency Department to an appropriate acute care unit.
Supported new staff members by providing guidance during orientation period through hands-on training or classroom instruction.
Served as a role model for professional nursing practice through demonstrating accountability for own actions.
Prioritized tasks based on acuity level of patients in order to provide safe and quality care.
Registered Charge Nurse, Emergency Department
Opelousas General Hospital
Opelousas
10.2017 - 04.2022
Provided leadership in the delivery of quality nursing care by setting standards for practice, delegating tasks and providing guidance to staff nurses.
Administered medications and monitored patient responses to treatments.
Conducted regular assessments to identify changes in patients' conditions.
Collaborated with physicians regarding changes in patients' medical plan of care during the shift.
Collaborated with physicians and nursing staff to deliver quality care.
Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
Implemented safety procedures to maintain a secure environment for patients and staff.
Coordinated patient admissions and discharges, optimizing bed turnover and patient flow.
Managed staffing levels based on patient needs, ensuring adequate coverage while adhering to budget.
Supervised nursing staff during night shifts, enhancing patient care quality and team performance.
ER Charge Nurse
Rapides Regional Medical Center
Alexandria
06.2008 - 07.2019
Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
Managed patient assessments and triage in fast-paced emergency environment.
Administered medications and treatments according to established protocols.
Mentored junior nursing staff in emergency procedures and best practices, enhancing team competency and patient outcomes.
Coordinated patient transfers and admissions during peak hours, ensuring timely access to care.
Communicated changes in patient's condition and recommended treatments to physicians, facilitating prompt and effective care decisions.
Provided direct patient care to individuals with a variety of medical and trauma conditions.
Prioritized tasks based on acuity level of patients in order to provide safe and quality care.
Delegated tasks to staff nurses within their practice scope.
Served as a role model for professional nursing practice through demonstrating accountability for own actions.
Trauma Nurse
UTMB Galveston
Galveston
10.2000 - 06.2008
Provided emergency care in high-pressure trauma situations.
Utilized advanced life support techniques to address emergent situations promptly.
Monitored vital signs and assessed patient conditions continuously.
Collaborated with multidisciplinary teams for patient treatment plans.
Administered medications and managed intravenous therapies effectively.
Performed critical thinking assessments to identify best course of action for individual patients, improving treatment effectiveness.
Assessed patient condition and developed appropriate nursing care plans.
Trained new nursing staff on trauma protocols, enhancing team readiness and patient care quality.
Provided emotional support and counseling services for patients dealing with traumatic experiences.
Education
Bachelor of Science - Nursing
UTMB Galveston
Galveston, TX
05-2006
Associate of Applied Science - Registered Nurse
San Jacinto College
Pasadena, TX
12-1999
Associate of Applied Science - Licensed Vocational Nurse
United States Army
San Antonio, TX
02-1992
Skills
Clinic operations
Patient management
Regulatory compliance
Financial oversight
Staff scheduling
Healthcare coordination
Emergency response
Patient triage
Team collaboration
Workflow optimization
Effective communication
Leadership development
Critical thinking
Languages
Spanish
Professional
Timeline
Labratory Clinic Manager
Pincecrest Support and Services
07.2023 - 02.2026
Charge Nurse
Christus Cabrini ER
04.2022 - 04.2025
Registered Charge Nurse, Emergency Department
Opelousas General Hospital
10.2017 - 04.2022
ER Charge Nurse
Rapides Regional Medical Center
06.2008 - 07.2019
Trauma Nurse
UTMB Galveston
10.2000 - 06.2008
Bachelor of Science - Nursing
UTMB Galveston
Associate of Applied Science - Registered Nurse
San Jacinto College
Associate of Applied Science - Licensed Vocational Nurse