Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Darbonne

Scott

Summary

Dynamic and results-driven professional with extensive experience in customer service at McDonald's. Proven ability to resolve issues with patience and empathy while maintaining cash handling accuracy. Skilled in POS systems and product restocking, consistently enhancing customer satisfaction and loyalty through exceptional service and effective team collaboration.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

25
25
years of professional experience

Work History

Cashier

Lowes Home Improvement
08.2021 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Shift Manager

McDonald's
09.2018 - 08.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Oversaw loading and unloading of packages in warehouse.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Tracked receipts, employee hours, and inventory movements.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Cashier

McDonald's
01.2001 - 09.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

GED -

Acadiana High School
Lafayette, LA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash register systems
  • Product restocking
  • POS systems
  • Cash handling and management

Timeline

Cashier

Lowes Home Improvement
08.2021 - 08.2025

Shift Manager

McDonald's
09.2018 - 08.2021

Cashier

McDonald's
01.2001 - 09.2018

GED -

Acadiana High School

Similar Profiles

CREATE PROFILE
Christine Darbonne