Christine Wilson
Ferriday
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
15
15
years of professional experience
Work History
Financial Services Representative
World Finance
Vidalia
03.2020 - 04.2025
- Met with applicants to obtain information for loan applications and answer questions about process.
- Assisted in the development of new products and services for loan customers.
- Provided customer service support throughout the entire process from application through closing.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Production Manager
City Thrift Store
Jackson
08.2014 - 11.2019
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Worked closely with vendors to negotiate contracts for goods or services.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Updated and maintained store signage and displays.
Customer Service Manager
McDades Supermarket
Jackson
03.2010 - 01.2014
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Assisted in the development and implementation of store policies and procedures related to cash management activities.
Education
High School Diploma
Duling Education Center
812 Duling Hall05-2021
Business Administration
Holmes Community College
Goodman, MSSkills
- Loan processing
- Product development
- Customer service
- Problem solving
- Communication skills
- Client relationship building
- Strong work ethic
- Tax planning
- Debt management
Timeline
Financial Services Representative
World Finance
03.2020 - 04.2025
Production Manager
City Thrift Store
08.2014 - 11.2019
Customer Service Manager
McDades Supermarket
03.2010 - 01.2014
High School Diploma
Duling Education Center
Business Administration
Holmes Community College
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