Summary
Overview
Work History
Education
Skills
Interests
Timeline
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CHRISTOPHER CATANESE

New Orleans

Summary

I am looking for a Concierge Job in New Orleans. I enjoyed working at the OMNI ROYAL ORLEANS, and did an amazing job for the GUESTS there.


I have all the bells and whistles a great Concierge should have.


I solve problems that others can't solve, and generally get them solved in ways that people hadn't thought of before.


I love helping Guests maximize their time in New Orleans, and find my position as Concierge to be a very fulfilling job.

Overview

27
27
years of professional experience

Work History

TEACHER/COACH

SELF EMPLOYED
07.2020 - Current

I learned Technical Analysis and Market Behaviors between 2017 and 2020.


I began teaching Clients about Technical Analysis, and Trading Strategies soon after I felt like I had a full understanding of all that I was to teach.


I invented my own Math System, that including writing my own Correlative, and Comparative Algorithms to help me maximize my performance.


A lot of my job as Teacher/Coach/Mentor was explaining how the TOOLS of the Technical Analysis Realm work.


I helped one of my students make $300,000 in the SPRING of 2021 trading with my assistance.


I use a comprehensive strategy to teach, and evaluate potential trading opportunities.

HEAD CONCIERGE

OMNI ROYAL ORLEANS
10.2024 - 04.2025
  • Managed VIP guest requests with discretion, maintaining confidentiality and exceeding expectations.
  • Provided bilingual assistance to international travelers when needed, facilitating clear communication and understanding.
  • Enhanced guest experience by promptly addressing inquiries and providing personalized recommendations.
  • Resolved guest complaints effectively, maintaining high levels of customer satisfaction and loyalty.
  • Assisted guests with travel arrangements, ensuring seamless transportation experiences.
  • Increased overall guest satisfaction ratings by consistently delivering exceptional service.
  • Created customized itineraries for guests based on individual preferences and needs, enhancing their stay experience.
  • Collaborated with hotel departments to ensure smooth communication and coordination of guest services.
  • Organized special events for guests, creating memorable experiences and garnering repeat business.
  • Maintained up-to-date knowledge of local attractions, events, and services to provide accurate information to guests.
  • Developed partnerships with local tour operators, broadening available activities for hotel guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to guest inquiries to maximize guest satisfaction.

PROFESSIONAL GOLF CADDIE

SELF EMPLOYED
01.2012 - 11.2020
  • Maintained smooth pace of play for golfers on course.
  • Cleaned and maintained balls, clubs, and course amenities.
  • Assisted players in improving game play.
  • Carried two bags of clubs for full 18-hole rounds of golf.
  • Determined distances to pins and advised players on proper clubs and methods.
  • Assisted golfers with selecting clubs, choosing strategies and lining up shots.
  • Predicted wind speeds and read green slopes to suggest appropriate approaches to players.
  • Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
  • Fostered positive relationships with both amateur and professional golfers, resulting in long-term client retention.
  • Delivered exceptional customer service experiences to members and guests while navigating diverse personalities on the course.
  • Exemplified professionalism at all times while representing the club or organization on the golf course or in related settings.
  • Maximized player confidence with comprehensive knowledge of local rules, regulations, and etiquette enforcement.
  • Ensured optimal golfer experience by maintaining excellent rapport and communication skills throughout each round.

MORTGAGE BANKER

VARIOUS BANKS BETWEEN 1998 and 2012
04.1998 - 11.2012
  • Worked with underwriters to fix application problems and resolve issues.
  • Streamlined application processes for faster approvals, ensuring timely closings on mortgage loans.
  • Proactively identified opportunities for cross-selling additional products or services to existing clients.
  • Managed a large pipeline of loans efficiently, prioritizing tasks based on deadlines and client needs.
  • Negotiated competitive terms with lenders on behalf of clients, securing favorable interest rates and loan structures.
  • Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
  • Boosted customer satisfaction by providing tailored mortgage solutions and exceptional service.
  • Provided guidance to borrowers regarding various loan programs, helping them select the best option for their situation.
  • Delivered prompt communication with all parties involved in transactions, fostering strong professional relationships.
  • Continuously monitored market conditions to identify potential changes impacting borrower eligibility or lending policies.
  • Maintained a high level of product knowledge, staying current with industry trends and regulations.
  • Reviewed loan agreements to ensure they were complete and accurate before closing transactions.
  • Coordinated closely with title companies to ensure smooth closings and proper document recording.

Education

No Degree - Economics, Finance, Management

UNIVERSITY OF SOUTHERN MISSISSIPPI
HATTIESBURG, MS

Skills

  • Instructional coaching
  • Mentoring teachers
  • Collaborative learning
  • Adaptive learning
  • Creativity and innovation
  • Instructional expertise
  • Subject matter expertise
  • Mathematics instruction

Interests

I enjoy all sorts of things when I am not working as Concierge


I like to cook for myself, and for friends


I play golf and tennis, and teach golf for fun


I enjoy exploring in New Orleans, and especially in the French Quarter

Timeline

HEAD CONCIERGE

OMNI ROYAL ORLEANS
10.2024 - 04.2025

TEACHER/COACH

SELF EMPLOYED
07.2020 - Current

PROFESSIONAL GOLF CADDIE

SELF EMPLOYED
01.2012 - 11.2020

MORTGAGE BANKER

VARIOUS BANKS BETWEEN 1998 and 2012
04.1998 - 11.2012

No Degree - Economics, Finance, Management

UNIVERSITY OF SOUTHERN MISSISSIPPI
CHRISTOPHER CATANESE