Christopher Faist
Mandeville
Summary
Dynamic Territory Manager with expertise in customer relationship management and strategic account growth. Proven success in utilizing CRM systems and introducing cutting-edge technologies to enhance market presence.
Overview
21
21
years of professional experience
Work History
Principal ll Territory Manager
Boston Scientific
New Orleans
04.2019 - Current
- Manage hospital accounts by building strong customer relationships and understanding needs.
- Maintain accurate records of interactions using CRM systems for tracking purposes.
- Worked closely with existing accounts to grow market share.
- Bring new technologies to market, and develop their use by gaining interest and showing value.
Senior Territory Manager
Medtronic
New Orleans
03.2012 - 04.2019
- Managed territory strategy and execution for medical device sales.
- Conducted product demonstrations and training for medical staff.
- Collaborated with cross-functional teams to align on market needs.
- Led territory reviews to optimize resource allocation and performance.
- Provided technical support to customers in the use of products or services as needed.
Account Executive
Sprint
New Orleans
03.2009 - 03.2012
- Managed client accounts and maintained strong relationships with key stakeholders.
- Assisted in contract negotiations to ensure favorable terms for clients and company.
- Utilized CRM software to track interactions and manage account information efficiently.
- Identified potential new customers through research of industry trends and competitive analysis.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
Branch Manager
Enterprise Rent-A-Car
New Orleans
01.2005 - 02.2009
- Managed daily branch operations and ensured compliance with company policies.
- Oversaw staff training and development to enhance team performance.
- Implemented sales strategies to improve customer service and satisfaction.
- Coordinated fleet management and vehicle maintenance processes effectively.
- Analyzed financial reports to monitor branch performance and profitability.
- Fostered a positive work environment through effective communication and leadership skills.
Education
Bachelor of Science - Clinical Psychology
Northwestern State University of Louisiana
Natchitoches, LA12-2004
Skills
- Customer relationship management
- Product demonstrations
- CRM software usage
- Strategic account management
- Market analysis
- Sales forecasting
- Introduction of new technology in the market
- Field Sales Trainer for newly hired TM and ATM positions
Accomplishments
Rookie of the year Award 2019
Affiliations
Collegiate Wide Receiver 2000-2002
Timeline
Principal ll Territory Manager
Boston Scientific
04.2019 - Current
Senior Territory Manager
Medtronic
03.2012 - 04.2019
Account Executive
Sprint
03.2009 - 03.2012
Branch Manager
Enterprise Rent-A-Car
01.2005 - 02.2009
Bachelor of Science - Clinical Psychology
Northwestern State University of Louisiana