Christopher Reed
Marrero
Summary
Dynamic operations and community development professional with over 6 years of experience in event management and community engagement. Proficient in coordinating logistics for high-profile events, enhancing guest experiences, and fostering community well-being through innovative programs. Adept at leveraging communication and teamwork skills to drive successful collaborations and deliver exceptional service.
Overview
13
13
years of professional experience
Work History
Operations Specialist
Legends Global New Orleans Saints & Pelicans
New Orleans, LA
01.2022 - Current
- Oversee venue setups for events, ensuring seamless transitions and optimal conditions
- Coordinate with event teams to adapt facilities for diverse events, enhancing guest experiences
- Manage logistics for game days, concerts, and special events, addressing challenges swiftly
- Collaborate with coordinators to reset venues, maintaining operational flow and efficiency
- Facilitate technical setups for live events, meeting performer and production specifications
- Implement strategies to enhance guest experiences and ensure smooth transitions for events
Community Associate
Houston Texans
Houston, TX
05.2025 - 11.2025
- Spearheaded targeted outreach campaigns to enhance community awareness of health and wellness programs
- Developed and executed community programs to increase local engagement and support services
- Collaborated with stakeholders to identify community needs and create impactful initiatives
- Utilized data analysis to measure the effectiveness of outreach efforts and program impact
- Cultivated relationships with community members to build trust and support for programs
- Evaluated program outcomes and made adjustments to improve community engagement and participation
- Self-motivated, with a strong sense of personal responsibility.
Guess Service
Houston Astros
Houston, TX
04.2025 - 09.2025
- Ushered fans to their seats with a friendly and welcoming attitude
- Scanned tickets efficiently and accurately to ensure smooth entry
- Assisted guests with disabilities by providing necessary accommodations and support
- Monitored hazards such as foul balls to ensure the safety of all guests
- Provided clear and helpful information/directions to guests as needed
- Enforced rules and regulations with a positive and energetic approach
- Handled any guest issues or concerns promptly and professionally
- Proven ability to learn quickly and adapt to new situations.
Community Specialist
Second Harvest Food Bank of New Orleans
New Orleans, LA
09.2022 - 05.2025
- Coordinated meal deliveries for children to ensure reliable access to nutritious food
- Developed and implemented afterschool programs to enhance youth engagement
- Provided educational and recreational support for underserved communities
- Oversaw meal production and distribution for senior centers to improve the quality of life for elderly residents
- Collaborated with community partners to promote overall community well-being
- Managed a team to ensure efficient delivery of nutrition services
- Facilitated community outreach programs to increase awareness of food insecurity issues.
Sales & Leasing Consultant
Elmwood Self Storage & Wine Cellar
Harahan, LA
01.2021 - 06.2022
- Deliver outstanding customer service to both current and potential clients, ensuring a positive and seamless experience.
- Conduct facility tours, showcase available units, and provide expert guidance on storage solutions, including packing materials and add-ons to meet customer needs.
- Handle customer transactions with accuracy, process payments efficiently, and ensure timely daily bank deposits.
- Manage opening and closing procedures of the storage facility with precision, maintaining security and operational efficiency.
- Oversee the execution of leasing agreements, ensuring all tenant documentation, contracts, and insurance records are accurately maintained and organized.
- Develop and maintain strong relationships with clients to drive sales and leasing opportunities.
Medical Delivery Driver
Patio Drugs
Kenner, LA
01.2019 - 10.2021
- Complied with HIPAA regulations to safeguard patient information and ensure confidentiality
- Collected recipient signatures and verified designations for proper receipt and chain of custody
- Maintained delivery vehicle logs to track mileage and routine maintenance for operational efficiency
- Conducted inventory checks to ensure correct quantities and timely distribution of medical items
- Ensured secure storage and handling of medical items during transit to maintain safety and compliance
- Transported and delivered medical supplies with accuracy and adherence to healthcare facility instructions
Fleet Supervisor/Manager
Enterprise Rent-A-Car
Kenner, LA
03.2013 - 08.2019
- Supervised fleet logistics, coordinating the dispatch of 200+ vehicles weekly to meet business demands
- Managed vehicle inspections, scheduling, and inventory control, ensuring optimal fleet availability and performance
- Implemented fleet tracking systems, improving efficiency and reducing operational delays
- Oversaw driver assignments and route planning, optimizing resource allocation and minimizing downtime
- Ensured compliance with company policies and safety regulations for fleet
- Conducted regular performance evaluations and provided feedback to drivers to improve overall fleet operations
- Oversaw daily fleet operations to ensure optimal vehicle availability and service quality.
- Implemented process improvements that enhanced vehicle maintenance turnaround times.
- Mentored and trained staff on best practices in fleet management and customer service.
- Developed strategic scheduling systems to optimize vehicle utilization and reduce downtime.
- Analyzed fleet performance metrics to drive efficiency and cost reduction initiatives.
Education
Digital marketing
University of California
Irvine02-2025
Sports & Society
Duke University
Durham, NC12-2024
Certification - Sports Marketing
Northwestern University
Evanston, IL03-2026
Skills
- Inventory Management Facility Management, Communication Event Coordination, Team Collaboration Customer Service, Sports & Event Management Fleet & Logistics, Customer Service & Sales Community Engagement, Inventory & Finance Compliance Technical Skills, Operations
- Problem-solving
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
Timeline
Community Associate
Houston Texans
05.2025 - 11.2025
Guess Service
Houston Astros
04.2025 - 09.2025
Community Specialist
Second Harvest Food Bank of New Orleans
09.2022 - 05.2025
Operations Specialist
Legends Global New Orleans Saints & Pelicans
01.2022 - Current
Sales & Leasing Consultant
Elmwood Self Storage & Wine Cellar
01.2021 - 06.2022
Medical Delivery Driver
Patio Drugs
01.2019 - 10.2021
Fleet Supervisor/Manager
Enterprise Rent-A-Car
03.2013 - 08.2019
Sports & Society
Duke University
Digital marketing
University of California
Certification - Sports Marketing
Northwestern University