Chuks Ugwunwa
Lagos
Summary
Competitive Territory Business Manager with over 8 years of successfully growing business within territory while servicing current and future accounts to improve performance. Reaches and exceeds sales and activity targets by actively presenting business value to stakeholders. Builds and maintains positive working relationships with customers and works to improve key business metrics.
Overview
11
11
years of professional experience
Work History
Territory Business Manager
FLEXEDGE NIG (REDINTON DISTRIBUTION WEST AFRICA)
2021.07 - Current
- Increased sales by developing and implementing strategic territory plans and effective marketing campaigns.
- Strengthened relationships with key clients through regular visits, providing product updates, and addressing concerns promptly.
- Improved team performance by conducting regular coaching sessions and sharing best practices among members.
- Expanded client base by identifying potential customers, conducting targeted outreach, and presenting tailored product solutions.
- Collaborated with cross-functional teams to develop innovative strategies for driving business growth within the assigned territory.
- Achieved consistent sales growth by establishing rapport with key decision-makers and delivering exceptional customer service.
- Managed a diverse portfolio of products to meet varied customer requirements across different industries within the territory.
- Provided timely feedback on product performance to internal stakeholders, ensuring continuous improvement in offerings based on real-world experiences.
- Enhanced market share within the assigned territory by consistently staying ahead of competitors through proactive measures.
- Optimized inventory levels by working closely with supply chain management to ensure timely availability of products for customers in the region.
Sales Supervisor
FLEXEDGE NIG LTD
2016.10 - 2021.06
- Boosted sales by implementing effective training programs for new and existing employees.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Trade Marketing Executive
CONNECT MARKETING WEST AFRICA
2013.04 - 2015.09
- Increased brand awareness by developing strategic trade marketing plans and executing promotional campaigns.
- Enhanced product visibility by negotiating prime shelf placements and creating eye-catching in-store displays.
- Boosted sales by collaborating with cross-functional teams to develop innovative trade marketing strategies.
- Optimized return on investment with careful budget management and cost-effective promotional activities.
- Strengthened customer relationships through regular communication, providing training, and addressing concerns promptly.
- Improved market share by identifying growth opportunities and implementing targeted marketing initiatives.
- Developed strong partnerships with retailers to ensure optimal stock levels and timely distribution of products.
Education
Bachelor of Science - Political Science
Madonna University
Nigeria06.2009
Skills
- Marketing
- Sales Presentations
- Team Mentoring
- Territory Expansion
- Account Development
- Customer Service
- Cross-functional Collaboration
- Customer Retention
Timeline
Territory Business Manager
FLEXEDGE NIG (REDINTON DISTRIBUTION WEST AFRICA)
2021.07 - Current
Sales Supervisor
FLEXEDGE NIG LTD
2016.10 - 2021.06
Trade Marketing Executive
CONNECT MARKETING WEST AFRICA
2013.04 - 2015.09
Bachelor of Science - Political Science
Madonna University
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