Clarissa Thomas

Dynamic customer service professional with extensive experience at Humana, adept at resolving conflicts and enhancing customer loyalty. Skilled in escalation management and technical troubleshooting, I foster collaboration and drive continuous improvement, ensuring exceptional service delivery and high retention rates. Committed to creating positive customer experiences through empathy and effective problem-solving.

Professional with strong background in customer service, adept at handling client inquiries and resolving issues efficiently. Skilled in communication, problem-solving, and conflict resolution, consistently ensuring customer satisfaction. Highly adaptable, team-oriented, and results-driven, excelling in fast-paced, dynamic environments. Passionate about fostering positive customer experiences and contributing to team success.