Clayton Beassie
Baton Rouge
Summary
Dynamic professional with experience in account management and customer relationship building. Known for strong teamwork and communication skills, driving high-performance sales outcomes and ensuring client satisfaction.
Overview
5
5
years of professional experience
Work History
Inside Account Manager
AWC, Inc
Baton Rouge, LA
01.2025 - Current
- Managed client accounts to ensure timely renewal and satisfaction with services.
- Collaborated with team to cultivate and retain customer relationships, driving high-performance sales outcomes.
- Managed customer inquiries by efficiently acknowledging and processing requests for quotes and purchase orders to enhance service delivery.
- Facilitated establishment and management of customer requirements, focusing on quote follow-ups and pro-expedite purchase order execution.
- Engaged with outside account managers and technical managers to align on profit inventory suggestions and pricing criteria for major accounts.
- Evaluated work processes to uphold internal and external quality standards while identifying areas for improvement.+
- Implemented efficient time management techniques, allowing for higher productivity levels within the team.
- Collaborated closely with external partners for smooth order fulfillment processes.
- Coordinated cross-functional teams to address client issues promptly, fostering a positive customer experience overall.
- Cultivated strong client relationships to enhance customer satisfaction and promptly address concerns.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Distribution Center Specialist
AWC, Inc.
Baton Rouge
09.2022 - 01.2025
- Executed unloading of incoming shipments from motor freight, UPS, and other carriers.
- Managed stock put-away processes and optimized slotting locations for enhanced organization.
- Managed order fulfillment processes by efficiently picking, packing, and processing shipments to meet delivery deadlines.
- Printed delivery tickets and assisted with material pulls while checking purchase order details prior to shipment. Verified purchase order details and facilitated material preparation for timely delivery.
- Maintain accurate warehouse stock records and perform regular housekeeping duties.
- Conducted comprehensive inventory assessments each quarter to maintain operational efficiency.
Golf Cart Attendant
Country Club Of Louisiana
Baton Rouge
05.2021 - 05.2022
- Managed daily operations of golf cart fleet to ensure timely availability for members and guests.
- Assisted with maintenance and cleaning of golf carts to uphold club standards and enhance member experience.
- Provided exceptional customer service by greeting members, answering inquiries, and addressing concerns promptly.
Education
Bachelor of Arts - Communication Studies
Louisiana State University
Baton Rouge, LA12-2024
Skills
- Sales presentations and public speaking
- Customer service and complaint resolution
- Teamwork and collaboration
- Client relationship management
- Effective communication
- Interpersonal skills
- Reliability
- Task prioritization
Timeline
Inside Account Manager
AWC, Inc
01.2025 - Current
Distribution Center Specialist
AWC, Inc.
09.2022 - 01.2025
Golf Cart Attendant
Country Club Of Louisiana
05.2021 - 05.2022
Bachelor of Arts - Communication Studies
Louisiana State University