- Avid Reader
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Enjoy going to the gym for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Video Gaming
- Fundraising Events
- Music
- Personal Development and Self-Improvement
Cody Pecot
Madisonville
Summary
Dynamic sales associate with a proven track record at C&M Music Center, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction and driving sales through effective communication and teamwork. Skilled in inventory management and problem-solving, consistently fostering loyalty and repeat business in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
C&M Music Center
03.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Demonstrated product features and benefits to drive sales and customer engagement.
- Maintained inventory levels, ensuring availability of popular items and minimizing stock discrepancies.
- Processed transactions accurately using point-of-sale system, enhancing operational efficiency.
- Collaborated with team members to create visually appealing merchandise displays, boosting store aesthetics.
- Resolved customer complaints promptly, fostering loyalty and repeat business through effective communication.
- Trained new associates on sales techniques and company policies, supporting team development and performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Wait Staff Member
Abita Roasting
11.2022 - 03.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed order processing and timely delivery of food and beverages to patrons.
- Trained new staff on company policies, menu items, and service standards.
- Collaborated with kitchen staff to maintain efficient operations during peak hours.
Wait Staff Member
Reginelli's Pizzeria
10.2021 - 11.2022
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area per health regulations.
- Assisted in inventory management, monitoring stock levels of supplies and equipment.
- Implemented process improvements that streamlined service flow and reduced wait times.
Education
Bachelor of Arts - Music Performance
Southeastern Louisiana University
Hammond, LA05-2026
High School Diploma -
Mandeville High School
Mandeville05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Conflict resolution
- Building rapport
- Dispute mediation
- Positive and professional
Interests
Timeline
Sales Associate
C&M Music Center
03.2024 - Current
Wait Staff Member
Abita Roasting
11.2022 - 03.2024
Wait Staff Member
Reginelli's Pizzeria
10.2021 - 11.2022
Bachelor of Arts - Music Performance
Southeastern Louisiana University
High School Diploma -
Mandeville High School