Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Bengtson

Abbeville

Summary

Dynamic manager with a proven track record at Broussard Brothers, excelling in leadership and customer feedback analysis. Spearheaded initiatives that enhanced service quality and ensured regulatory compliance. Adept at performance management and conflict resolution, driving team efficiency while maintaining budgetary constraints. Committed to fostering a collaborative work environment.

Overview

32
32
years of professional experience

Work History

Manager

Broussard Brothers
Abbeville
10.2024 - Current
  • Provided leadership during times of organizational change or crisis situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Conducted performance reviews for team members.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Dispatcher

Broussard Brothers
Abbeville
10.2013 - 10.2024
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Ensured compliance with safety regulations and company policies.
  • Developed strategies for improving efficiency within the dispatch department.
  • Resolved customer complaints related to service issues or delays.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Provided timely updates to customers regarding their orders or requests.

Crane Operator

A.B Dock Services
Cameron
06.1993 - 10.2013
  • Worked closely with riggers to ensure proper load handling techniques were used during lifts.
  • Operated cranes to lift, move and place materials in designated areas.
  • Communicated effectively with co-workers and supervisors regarding any issues or concerns related to the job site or equipment operation.
  • Performed daily inspections of all crane components prior to use.
  • Confirmed that all personnel are clear from the area before moving a load with the crane.
  • Verified daily schedules and instructions with project manager prior to beginning work on project.

Education

Some College (No Degree) - General Studies

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Leadership
  • Customer feedback analysis
  • Regulatory compliance
  • Performance management
  • Budget management
  • Conflict resolution

Timeline

Manager

Broussard Brothers
10.2024 - Current

Dispatcher

Broussard Brothers
10.2013 - 10.2024

Crane Operator

A.B Dock Services
06.1993 - 10.2013

Some College (No Degree) - General Studies

University of Louisiana At Lafayette

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Colby Bengtson