Colin Erny
Houma
Summary
Proven team player and multitasker, I enhanced guest satisfaction and operational efficiency at Rocca Pizzeria through exceptional customer service and strong organizational skills. My background also includes ensuring construction quality at All South Consulting Engineers, showcasing my ability to meet rigorous standards.
Overview
5
5
years of professional experience
Work History
Bartender
Rocca Pizzeria
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Wait Staff Member
Rocca Pizzeria
07.2023 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Restaurant Busser
Sammy's Grill
05.2022 - 07.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively.
Construction Inspector
All South Consulting Engineers
05.2020 - 08.2020
- Improved construction quality by conducting thorough inspections of building materials, methods, and structural integrity.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
Education
Bachelor of Science - Marketing
Louisiana State University
Baton Rouge, LA05-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Rocca Pizzeria
07.2023 - Current
Wait Staff Member
Rocca Pizzeria
07.2023 - Current
Restaurant Busser
Sammy's Grill
05.2022 - 07.2023
Construction Inspector
All South Consulting Engineers
05.2020 - 08.2020
Bachelor of Science - Marketing
Louisiana State University
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