Conner Cradeur
Westlake,AL
Summary
I’m currently a Shift Lead at Mike’s Car Wash, where I’ve developed strong leadership and operational skills. In that role, I’ve been responsible for motivating my team, handling cash accurately, and helping keep daily operations running smoothly. I’ve also worked on improving efficiency by helping with scheduling and training team members, which helped create a positive and productive work environment.
One thing I take pride in is my ability to solve problems and communicate well with both my team and customers. Whenever issues came up, I focused on resolving them quickly and professionally so customers left satisfied and wanted to come back. That experience taught me how important teamwork, attention to detail, and responsibility are in keeping operations successful.
Overall, I bring a strong foundation in leadership, teamwork, and organization. I’m motivated, adaptable, and eager to keep learning in fast-paced environments. I’m excited about the opportunity to bring those skills into an operator role, continue developing technically, and contribute to a team that focuses on efficiency, safety, and strong performance.
Overview
3
3
years of professional experience
Work History
Shift Leader
Mikes Car Wash
Lake Charles, LA
12.2025 - Current
- Managed scheduling to optimize staff coverage during peak hours.
- Conducted regular equipment inspections to maintain operational standards and prevent downtime.
- Supervised daily operations, ensuring quality service and efficient workflow.
- Collaborated with management to develop training materials for ongoing staff development.
- Monitored inventory levels, coordinating reorders to ensure availability of supplies and equipment.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Wash Technician
Mikes Car Wash
Lake Charles, LA
05.2025 - 12.2025
- Operated advanced car wash equipment to ensure high-quality vehicle cleaning and detailing.
- Provided thorough inspections of vehicles pre- and post-wash to identify additional service needs.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Assisted in training new staff on proper washing techniques and safety protocols.
- Addressed customer inquiries and concerns promptly, fostering positive relationships and retention.
- Assisted management in inventory control, ordering supplies as needed while minimizing waste and costs.
- Maintained a safe work environment by adhering to safety protocols and company guidelines.
Line Cook
Torchy's Tacos
Lake Charles, LA
05.2024 - 02.2025
- Executed daily food prep tasks efficiently while adhering to quality standards in food presentation.
- Adapted quickly to changing demands in a fast-paced environment, maintaining productivity under pressure.
- Checked food temperature regularly to verify proper cooking and safety.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Monitored cooking times and temperatures to guarantee optimal food quality and safety.
Expeditor
Torchy's Tacos
Lake Charles, LA
04.2023 - 02.2024
- Coordinated timely delivery of food orders to ensure customer satisfaction and operational efficiency.
- Streamlined communication between kitchen staff and front-of-house to enhance workflow and service speed.
- Monitored inventory levels, assisting with restocking supplies to maintain optimal operational flow.
- Assisted in training new staff on expediting procedures and best practices for order accuracy.
- Evaluated kitchen performance metrics to identify areas for process improvement and efficiency gains.
- Maintained cleanliness and organization of the expediting area, ensuring compliance with health regulations.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Trained new expeditors and food runners according to company policies and standards.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
- Trained new staff on expediting procedures, raising overall competency of team.
- Implemented process improvements that reduced wait times for customer orders.
- Trained new team members on operational procedures and best practices for efficiency.
- Monitored inventory levels, facilitating efficient stock management and replenishment.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Line Cook
Pizza Hut
Westlake, LA
01.2023 - 04.2023
- Prepared ingredients and menu items according to standardized recipes and safety guidelines.
- Operated kitchen equipment, including ovens, fryers, and mixers, ensuring proper usage and maintenance.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Education
Associates - Process Technology
Sowela Technical Community College
Lake Charles, LA08-2026
High School Diploma -
Westlake High School
Westlake, LA05-2023
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Training assistance
- Creative problem solving
- Team collaboration and leadership
- Team supervision
- Strong verbal and written communication
- Staff supervision
- Daily workflows
- Operations management
Timeline
Shift Leader
Mikes Car Wash
12.2025 - Current
Wash Technician
Mikes Car Wash
05.2025 - 12.2025
Line Cook
Torchy's Tacos
05.2024 - 02.2025
Expeditor
Torchy's Tacos
04.2023 - 02.2024
Line Cook
Pizza Hut
01.2023 - 04.2023
Associates - Process Technology
Sowela Technical Community College
High School Diploma -
Westlake High School