Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets.
Overview
5
5
years of professional experience
Work History
Jr. Sales Associate
DraftKings
02.2022 - 05.2024
Promoted brand loyalty among clients by providing exceptional service before, during, and after each sale.
Assisted management with regular reporting on individual performance metrics, enabling data-driven decision-making for continuous improvement initiatives.
Facilitated smooth checkout experiences for customers by processing transactions efficiently and accurately.
Assisted in achieving store sales targets by actively engaging customers on the sales floor and recommending suitable products.
Customer Success Specialist
Think-Cyte Tech
10.2020 - 01.2022
Conducted regular account reviews to assess client status, identify opportunities, and ensure continued success.
Collaborated with cross-functional teams to advocate for customer needs and drive product improvements.
Developed comprehensive product knowledge to provide accurate information and effective troubleshooting assistance.
Sr. Camp Counselor
Our Lady Of Divine Providence Summer Program
05.2019 - 08.2020
Ensured a memorable summer experience for campers by consistently displaying enthusiasm, positivity, and professionalism throughout the season.
Mentored junior counselors, providing guidance and support to ensure their professional growth.
Utilized strong organizational skills to maintain accurate inventory of camp supplies, ensuring timely reordering when needed.
Managed administrative duties including registration processes, health forms, and daily attendance records.
Education
Bachelor of Science - Interdisciplinary Studies
University of New Orleans
New Orleans, LA
05.2023
Skills
Objection handling
Sales Support
Professional telephone demeanor
Problem Resolution
Customer Segmentation
Feedback collection
Timeline
Jr. Sales Associate
DraftKings
02.2022 - 05.2024
Customer Success Specialist
Think-Cyte Tech
10.2020 - 01.2022
Sr. Camp Counselor
Our Lady Of Divine Providence Summer Program
05.2019 - 08.2020
Bachelor of Science - Interdisciplinary Studies
University of New Orleans
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