Summary
Overview
Work History
Education
Skills
Timeline
Generic
Connie Whittington

Connie Whittington

Ponchatoula

Summary

Accomplished professional with extensive experience at Whits' Excavating Service, LLC, excelling in payroll administration and customer service. Demonstrated expertise in QuickBooks and report writing, enhancing organizational efficiency. Proven ability to engage guests and maintain strong communication, contributing to a 20% increase in client satisfaction. Recognized for exceptional work ethic and meticulous attention to detail.

Overview

46
46
years of professional experience

Work History

Secretary/Billing & Payroll Clerk

Whits' Excavating Service, LLC
11.2019 - 03.2024

Responsible for:

- phone calls, texts & emails

- occasionally draft correspondences to customers

- Paid sub contractors & issued 941's at end of year

- paid bills, calculating totals for tax purposes

- work with insurance companies, supplying yearly audit information.

Secretary/Payroll & Billing Clerk

Don's Excavating Service, Inc.
06.2004 - 10.2019

I handled:

- phone calls, texts & emails.

- Occasionally drafted correspondences to customers & others

- Paid & issued sub contractors' 941's

- Calculated payroll

- filed quarterly reports, etc

- paid bills

- prepare figures for insurance audits

Secretary/Legal Typist

Capt. Davenport & Associates
04.1993 - 05.1996

My responsibilities:

- open office

- handle phone calls

- order office supplies

- typist for court reports & barge surveys

Waitress/cashier

Tiffin Inn Pancake House
03.1978 - 12.1993

Responsibilities were:

- greet customers

- seat customers

- take & serve order

- add checks

- be social with customer

** over these years I worked as a waitress a lot. This particular job was like a home base for me, I met a lot of good people. **

Billing Clerk

Kiefer, Kiefer & Schneider
04.1990 - 02.1993

Duties were:

- enter attorney's time & bill to RTA

- write checks as directed

- type reports for partner of firm

Education

Graduate Certificate - Legal Studies

Institute of Legal Studies
CausewayBlvd., Metairie, La
11-1988

High School Diploma -

Slidell Senior High School
Slidell, La
05-1976

Skills

  • Customer service
  • Verbal and written communication
  • Organization
  • Report writing
  • Quickbooks
  • Payment posting
  • Administering payroll
  • Expense tracking
  • Phone etiquette
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement

Timeline

Secretary/Billing & Payroll Clerk

Whits' Excavating Service, LLC
11.2019 - 03.2024

Secretary/Payroll & Billing Clerk

Don's Excavating Service, Inc.
06.2004 - 10.2019

Secretary/Legal Typist

Capt. Davenport & Associates
04.1993 - 05.1996

Billing Clerk

Kiefer, Kiefer & Schneider
04.1990 - 02.1993

Waitress/cashier

Tiffin Inn Pancake House
03.1978 - 12.1993

Graduate Certificate - Legal Studies

Institute of Legal Studies

High School Diploma -

Slidell Senior High School
Connie Whittington