Cora Howard
Alexandria
Summary
Seeking a company that I can grown and utilizing my Phlebotomy education in and receive experience. And also to provide the best quality of patience care.
Overview
30
30
years of professional experience
Work History
Head Custodian
Rapides Parish School Board
Alexandria
10.2023 - Current
- Trained and mentored custodial staff on effective cleaning techniques and equipment usage.
- Developed and implemented cleaning schedules that maximized workflow efficiency across facilities.
- Supervised daily cleaning operations, ensuring compliance with safety and sanitation standards for a hygienic environment.
- Conducted regular inspections of school premises, pinpointing areas needing maintenance and improvement for enhanced facility upkeep.
Direct Support Professional
Evergreen Presbyterian Ministries
Pineville
03.2009 - Current
- Administer efficiently to the special needs of the consumer. Create and maintain a healthy, homelike environment for the purposes of improving self-help and social skills along with other activities of daily living.
- Provided personal care and assistance to individuals with disabilities.
- Assisted clients with daily living activities, including meal preparation and hygiene.
- Developed and maintained positive relationships with clients and their families.
Lobby Person/Customer Service
Abnar Inc
Alexandria
03.2017 - 10.2023
- Greeted customers as that enter and exit the store. Perform general cleaning of the lobby as needed daily. Helped prepare order to take out to customers. Practiced safety of the lobby for customers and employees. Promptly took orders out to customer cars for curbside when needed.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Receptionist
Alexandria Tranmission
Alexandria
03.2014 - 01.2015
- Greeted and assisted customers upon arrival at Alexandria Transmission.
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments for vehicle servicing and repairs efficiently.
- Perform administrative tasks, answered phone, filed, data entry and provided general information to customers.
Exit Moniter/Cashier
Kmart Mart
Pineville
11.2013 - 03.2014
- Greeted customers entering and exiting store. Received and disbursed money using electronic scanner and cash register. Processed credit and debit card transactions and validated checks.
- Monitored store operations to ensure compliance with safety regulations.
- Assisted customers with inquiries and provided product information.
- Coordinated inventory checks to maintain stock accuracy.
Supervisor
Stage Department Store
Alexandria
11.2008 - 06.2010
- Directly supervised sales workers. Duties included daily operation of the store; opened registers and verified tills, completed daily paperwork, made bank deposits, had a meeting with associates to discuss daily sales and goals for the day. Reminded staff of safety procedures and checked for name tags and dress code. Maintained clean and safe environment for associates.
- Supervised daily operations of sales floor and ensured optimal product placement.
- Trained new staff on customer service protocols and store policies.
- Coordinated inventory management and organized stock replenishment schedules.
Volunteer
Veterans Affairs Medical Center
Pineville
08.2006 - 01.2008
- Assisted veterans with daily living activities and personal care needs.
- Coordinated recreational activities for veterans to enhance social interaction.
- Supported medical staff by organizing supplies and maintaining clean environments.
- Assisted customers with billing and insurance questions, verified insurance information, and entered data into system to ensure accurate records.
Medical Billing Account Repressentative
Medical Technology of Louisiana
Alexandria
01.2007 - 09.2007
- Assisted customers with billing and receiving of durable medical equipment, ensuring timely access to necessary resources.
- Managed billing inquiries and resolved customer account issues, enhancing customer satisfaction.
- Maintained detailed records of billing transactions and customer communications to ensure accuracy and compliance.
Receptionist/Office Manager
Northside Mental Health
Alexandria
01.2003 - 02.2006
- Greeted clients warmly upon arrival at the mental health facility.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled appointments for clients with various mental health professionals.
- Assisted staff of twenty with medical intake for qualified individuals. Prepared daily basic tasks of filing, organizing documents and entering data. Purchased office supplies, scheduled appointments and processed payroll.
Cashier
Eckard Drugs
Alexandria
07.2001 - 03.2003
- Received payment by cash, checks, credit card, vouchers, or automatic debits, issued receipts, refunds, credits, or change due to customers.
- Answered customers' questions and provided information on procedures or policies.
- Ensured a tidy and welcoming checkout environment and organized check out.
Receptionist/ Administrative Assistant
Alexandria/Pineville Convention & Visitors Bureau
Alexandria
10.1996 - 05.2001
- Scheduled appointments and coordinated meeting logistics for staff and clients.
- Managed phone calls, directing inquiries to appropriate departments efficiently.
- Answered inquiries and obtained information for general public, customers, visitors, and other interested parties.
- Provided information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Greeted visitors and provided information about local attractions and events.
Education
Some College (No Degree) - Phlebotomy
Stick IT Phlebotomy
Ruston, LA12-2025
High School Diploma -
Alexandria Senior High
Alexandria, LA05-1979
Some College (No Degree) - Health And Hospital- Billing
Louisiana Technical College
Alexandria,LASkills
- Dependable
- Trustworthy
- Compassionate
- Obedient to procedures and protocols
- Team player
- CPR Trained
Timeline
Head Custodian
Rapides Parish School Board
10.2023 - Current
Lobby Person/Customer Service
Abnar Inc
03.2017 - 10.2023
Receptionist
Alexandria Tranmission
03.2014 - 01.2015
Exit Moniter/Cashier
Kmart Mart
11.2013 - 03.2014
Direct Support Professional
Evergreen Presbyterian Ministries
03.2009 - Current
Supervisor
Stage Department Store
11.2008 - 06.2010
Medical Billing Account Repressentative
Medical Technology of Louisiana
01.2007 - 09.2007
Volunteer
Veterans Affairs Medical Center
08.2006 - 01.2008
Receptionist/Office Manager
Northside Mental Health
01.2003 - 02.2006
Cashier
Eckard Drugs
07.2001 - 03.2003
Receptionist/ Administrative Assistant
Alexandria/Pineville Convention & Visitors Bureau
10.1996 - 05.2001
Some College (No Degree) - Phlebotomy
Stick IT Phlebotomy
High School Diploma -
Alexandria Senior High
Some College (No Degree) - Health And Hospital- Billing
Louisiana Technical College