Cory Mills
Denham Springs
Summary
Dynamic leader with proven expertise in program management and staff development, honed at the Louisiana Dept. of Health. Excelled in optimizing program outcomes and enhancing team productivity through effective staff training and data management. Demonstrated ability to translate complex data into actionable insights, achieving significant operational improvements.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
32
32
years of professional experience
Work History
Medicaid Program Supervisor
Louisiana Dept. of Health
10.2020 - Current
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Assisted with community resources for healthcare and mental health.
- Coached team members on productivity strategies to accomplish challenging goals.
- Directed team of personnel, overseeing records, performance, and quality assurance.
- Analyzed trends and data to inform decision-making and program development.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
Business Analyst
UNO
06.2017 - 10.2020
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Generated ad-hoc reports to evaluate specific business requirements.
- Identified patterns and trends in large data sets and provided actionable insights.
- Optimized data access and storage to improve performance of analytics systems.
Assistant Manager
Walmart
06.1993 - 04.2017
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Belaire High School
Baton Rouge, LA05-1993
Skills
- Document management
- Staff training
- Staff development
- Reporting requirements understanding
- Program management
- Team oversight
- System enhancement
- Staff evaluation
- Data management
- Report preparation
Timeline
Medicaid Program Supervisor
Louisiana Dept. of Health
10.2020 - Current
Business Analyst
UNO
06.2017 - 10.2020
Assistant Manager
Walmart
06.1993 - 04.2017
High School Diploma -
Belaire High School
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