Pro PM- Prevenative Maintenance & Make-Ready Services
Baton Rouge
03.2021 - Current
Applied paint, stains, and finishes to enhance aesthetics and protect surfaces of walls, ceilings, and structures.
Prepare surfaces for painting by sanding, taping off outlets, repairing cracks, and removing old paint.
Installed smoke detectors, blinds, light fixtures, ceiling fans, doorknobs, and other appliances to ensure functionality and compliance with safety standards.
Replaced faulty electrical receptacles and GFCIs in residential properties, improving safety and ensuring proper electrical functionality.
Consultation Agent
Best Buy/Geek Squad
Baton Rouge
06.2019 - 02.2021
Drove positive customer experience by building relationships, exhibiting empathy, and delivering tailored solutions.
Engaged customers positively and timely during check-in and check-out, enhancing overall satisfaction.
Identified customer's technology issues through probing questions, active listening, and providing clear next steps with accurate time estimates.
Monitoring queues and providing accurate status updates to customers.
Clearly communicated and partnered with team members.
Cashier/Sales Associate
Advance Auto Parts
Gonzales
03.2018 - 06.2019
Handled customer transactions efficiently using cash registers.
Established rapport with clients through attentive customer service and effective problem solving.
Performed battery and windshield wiper replacements for vehicles at customer locations.
Education
High School Diploma -
Walker High School
Walker, LA
01.2016
Some College (No Degree) - Psychology
Southeastern Louisiana University
Hammond, LA
Skills
Attention to detail
Problem solving
Customer service
Adaptability
Computer literacy
Strong work ethic
Communication skills
Timeline
Painter/Make Ready Technician
Pro PM- Prevenative Maintenance & Make-Ready Services