Creshawna Mason
Houma
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Team Leader
Clear Choice Retail Services
Bentonville
06.2022 - Current
- Managed conflict resolution within the team to maintain a positive work environment.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Offered training and support to keep team members motivated and working toward objectives.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Created training materials and conducted group trainings on new processes or procedures.
- Established clear team goals aligned with company objectives, tracking progress regularly.
Merchandiser /Brand Ambassador
Wolf Retail Solutions
Temple
02.2021 - 05.2022
- Helped customers locate desired items and assisted with carrying heavy loads.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Cleaned and organized display cases, shelves and aisles.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Provided training and support for new staff members in regards to merchandising operations.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Organized displays according to company standards and specifications.
Medical Assistant
The Homestead Assisted Living
Houma
02.2019 - 02.2021
- Prepared treatment rooms for patient examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Contacted medical facilities to schedule patients for admission.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Changed dressings on wounds to prevent infection and check for healing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Documented notes during patient visits.
Education
Medical Assistant -
Blue Cliff Community College
Houma, LA10-2017
High School Diploma -
Ellender Memorial High School
Houma, LA05-2017
Skills
- Team building
- Employee training
- Time management
- Goal setting
- Equipment maintenance
- Technical support
- Teamwork and collaboration
- Staff education and training
- Flexible schedule
- Coaching and mentoring
- Leadership
- Leading team meetings
Timeline
Team Leader
Clear Choice Retail Services
06.2022 - Current
Merchandiser /Brand Ambassador
Wolf Retail Solutions
02.2021 - 05.2022
Medical Assistant
The Homestead Assisted Living
02.2019 - 02.2021
Medical Assistant -
Blue Cliff Community College
High School Diploma -
Ellender Memorial High School