Crystal Bolton

Handled incoming and outgoing calls efficiently.

Assessing situations

Coordinated emergency response operations.

Directed incoming calls through concise communication.

Consistently delivered calm and professional communication during challenging situations.

Managed call prioritization to handle urgent cases efficiently.

Staying informed

Directed day-to-day activities.

Arranged appointments.

Managed stock levels to ensure consistent inventory availability.

Applied critical thinking to find solutions.

Validated health coverage.

Managed collection of copayment transactions.

Maintained strict compliance with HIPAA standards.

Oversaw recruitment and training initiatives.

Managed payroll operations and ensured timely processing.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Established and maintained pharmacy contracting relationships.

Assisted in driving initiatives focused on economic growth.

Secured competitive bids for future projects.

Assisted in obtaining necessary permits.

Produced detailed records of discussions.

Managed daily operations including call handling and record keeping.

Managed purchase orders.