Cursten Williams
Prairieville
Summary
Reliable professional experienced in leadership, customer service, sales, and healthcare support. Built positive rapport with clients and patients while maintaining organized and safe environments and adapting to new systems and policies. Delivered effective communication and problem-solving skills, contributing fresh perspectives and a strong work ethic to team dynamics.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Customer Support Specialist
Squires formal wear
Gonzales
09.2022 - 08.2025
- Assisted customers with formal wear selections and fitting consultations.
- Responded to inquiries via phone, email, and in-person interactions.
- Managed order processing and ensured timely delivery of garments.
Business Development Agent
Turbo Motors
01.2019 - 12.2019
- Built professional relationships through networking and initiated cold calls to expand client base.
- Established and retained accounts, ensuring client satisfaction and loyalty
- Increased brand recognition through targeted outreach and engagement
Beauty Consultant / Sales Rep
Ogra's Image
01.2017 - 01.2019
- Restocked and organized inventory to ensure product availability
- Resolved client concerns to enhance customer satisfaction
- Assessed customer preferences to recommend suitable products
Sales Representative
Goodall Communications
01.2017 - 12.2017
- Coordinated appointments and conducted sales calls to drive engagement
- Facilitated client understanding of pricing structures and contract agreements
- Retained customers by fostering positive relationships
Manager / Guest Service Associate
RaceTrac Petroleum, Inc.
01.2016 - 01.2017
- Supported leadership in daily operations to enhance service delivery
- Ensured safe, clean environment for optimal customer experience
- Responded to customer inquiries promptly to foster satisfaction
- Facilitated staff task coordination
Education
Medical Assistant Program -
Fortis College
Baton Rouge, LA 09.2025 - 05.2026
Dutchtown High School -
Dutchtown High School
Dutchtown, LAFirst Responder -
Geismar Fire Station
Skills
- Patient and Customer Relations
- Customer Outreach
- Account Retention
- Issue Resolution
- Active listening techniques
- Communication skills
- Rapport building
- Team leadership
- Time management
- Microsoft Excel
- Networking
- Self-Motivated
Timeline
Medical Assistant Program -
Fortis College
09.2025 - 05.2026
Customer Support Specialist
Squires formal wear
09.2022 - 08.2025
Business Development Agent
Turbo Motors
01.2019 - 12.2019
Beauty Consultant / Sales Rep
Ogra's Image
01.2017 - 01.2019
Sales Representative
Goodall Communications
01.2017 - 12.2017
Manager / Guest Service Associate
RaceTrac Petroleum, Inc.
01.2016 - 01.2017
Dutchtown High School -
Dutchtown High School
First Responder -
Geismar Fire Station