Cynthia August
New Orleans
Summary
Personable and reliable individual with a passion for providing exceptional customer service and ensuring a pleasant dining experience. Understands food safety standards and proper sanitation techniques, with skills in multitasking and maintaining a clean and organized workspace. Committed to contributing to a positive team environment and ensuring customer satisfaction.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Genuine Food
08.2024 - 05.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cross-trained in other kitchen positions to support staff and meet the students' needs and demands.
Receptionist
NACCO
10.2022 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Food Service Worker
Solid Workforce
08.2022 - 09.2023
- Facilitated collaborative team efforts within the cafeteria environment, working closely with fellow Student Food Service Workers and kitchen staff to ensure smooth operations.
- Participated in regular inventory checks, ensuring adequate stock levels were maintained without excessive waste or spoilage.
- Set up, broke apart, and cleaned up serving areas at beginning and end of day.
Usher
ASM Global
08.2019 - 01.2020
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
Banquet Server
Global Events LLC
09.2019 - 11.2019
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
High School Diploma -
Carver Senior High School
New Orleans, LASkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Strong communication skills
- Team oriented
- Working quickly
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Food preparation, food and safety standards
Timeline
Food Service Worker
Genuine Food
08.2024 - 05.2025
Receptionist
NACCO
10.2022 - 06.2024
Food Service Worker
Solid Workforce
08.2022 - 09.2023
Banquet Server
Global Events LLC
09.2019 - 11.2019
Usher
ASM Global
08.2019 - 01.2020
High School Diploma -
Carver Senior High School
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