Dajari Bannister
New Orleans
Summary
Talented asset protection associate highly effective at completing facility patrols, checking belongings and maintaining visible presence in store. Well-coordinated and highly trained professional with knowledge of defensive tactics and excellent conflict management skills. Looking for permanent role with room for advancement.
Overview
3
3
years of professional experience
Work History
Asset Protection Associate
Walmart
New Orleans
07.2024 - 06.2026
- Monitored store premises to prevent theft and ensure safety protocols.
- Conducted investigations on suspicious activities and potential security breaches.
- Collaborated with management to develop and implement loss prevention strategies.
- Reviewed surveillance footage to identify incidents and support investigations.
- Assisted in executing emergency response procedures during critical situations.
- Maintained accurate records of incidents, reports, and asset protection activities.
- Engaged with customers to promote a safe shopping environment and deter theft.
- Identified potential shoplifters by observing suspicious behavior and reporting to management. and alerted management.
- Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
Customer Service Representative
Home Depot
New Orleans
06.2023 - 07.2024
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers in locating products and providing product information.
- Processed transactions accurately using point-of-sale systems.
- Engaged with customers to foster a welcoming shopping environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Abramson Sci Academy
New Orleans, LASkills
- Loss prevention
- Surveillance monitoring
- Retail security operations
- Theft deterrence
- Incident reporting
- Loss prevention experience
- Loss prevention background
- Front-end monitoring
- Policy enforcement
- Physical detention of suspects
- Metal detector processing
- Customer support
- Transaction processing
- Customer engagement
- Issue resolution
- Product knowledge
- Attention to detail
- Active listening
- Conflict resolution
- De-escalation techniques
- Effective communication
- Problem solving
- Critical thinking
- Time management
- Team collaboration
- Teamwork skills
- Relationship management
- Teamwork skills
Timeline
Asset Protection Associate
Walmart
07.2024 - 06.2026
Customer Service Representative
Home Depot
06.2023 - 07.2024
Abramson Sci Academy