DaJlyn Buras
Gretna
Summary
Seasoned Lead Front Desk Coordinator with background in managing daily operations of bustling front office environments. Experienced in training and overseeing staff, implementing policies for efficient workflow, customer service excellence, and scheduling appointments. Strengths include problem-solving abilities, strong communication skills, and keen organization capabilities. Notable impact made by streamlining processes to improve overall efficiency.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Lead Front Desk Coordinator
Dew Drop Inn
New Orleans
07.2025 - Current
- Greeted guests warmly and ensured a positive first impression.
- Managed front desk operations and coordinated guest check-ins and check-outs.
- Handled reservation inquiries and provided accurate information to guests.
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.
- Handled all incoming mail and packages; distributed them to appropriate personnel or departments promptly.
- Prepared detailed reports outlining daily activity logs from the front desk operations.
- Provided assistance in resolving customer complaints or issues that arose during their stay.
- Conducted regular audits of front desk operations to identify areas for improvement.
Housekeeping Coordinator
Dew Drop Inn
New Orleans
07.2025 - Current
- Coordinated daily housekeeping operations to maintain cleanliness across guest rooms and common areas.
- Managed inventory of cleaning supplies and equipment to ensure availability and efficiency.
- Scheduled and supervised housekeeping staff to optimize workflow and service delivery.
- Collaborated with maintenance team to report and resolve facility issues promptly.
- Conducted inspections of guest rooms to uphold quality standards and guest satisfaction.
- Coordinated with vendors for the supply of necessary materials and equipment used in housekeeping operations.
- Responded to guest requests for additional services or accommodations in a timely manner.
- Ensured compliance with health and safety regulations when performing cleaning duties.
- Created and maintained detailed records of all housekeeping activities, supplies, and personnel.
Customer Service Representative
Trulite Glass
New Orleans
12.2024 - 08.2025
- Assisted customers with inquiries about glass products and services.
- Processed orders and ensured accurate product selection for clients.
- Communicated effectively with team members to resolve customer issues.
Beauty Advisor
Nordstrom Rack
New Orleans
02.2025 - 07.2025
- Assisted customers with beauty product selections and personalized recommendations.
- Maintained product displays to ensure an inviting and organized shopping environment.
- Demonstrated makeup application techniques to enhance customer satisfaction and engagement.
Sales Coordinator
New Square
Gretna
09.2019 - 08.2021
- Coordinated sales schedules and managed inventory for efficient operations.
- Assisted the sales team in preparing client presentations and proposals.
- Organized sales meetings and recorded key discussion points for follow-up.
Education
Associate of Science - Business Administration
Delgado Community College
New Orleans, LA 08.2025 - 04.2026
Walker High School
Walker , LASkills
- Customer service
- Project management
- Data entry
- Time management
- Team collaboration
- Effective communication
- Inventory management
- Conflict resolution
Languages
English
Native/ Bilingual
A1
Timeline
Associate of Science - Business Administration
Delgado Community College
08.2025 - 04.2026
Lead Front Desk Coordinator
Dew Drop Inn
07.2025 - Current
Housekeeping Coordinator
Dew Drop Inn
07.2025 - Current
Beauty Advisor
Nordstrom Rack
02.2025 - 07.2025
Customer Service Representative
Trulite Glass
12.2024 - 08.2025
Sales Coordinator
New Square
09.2019 - 08.2021
Walker High School