Dajon Nailer
Monroe
Summary
Proven problem-solver and team collaborator, I enhanced customer loyalty and streamlined operations at Domino's Pizza. My background spans from sales to maintenance, emphasizing safety and efficient service. Skilled in customer service and coordination, I consistently exceed performance expectations, achieving a notable increase in repeat business.
Overview
4
4
years of professional experience
Work History
Sales Associate
EZ Mart Stores
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Petroleum Supply Specialist
US Army National Guard
06.2023 - Current
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Routinely check fuel vehicles for leaks and damages.
Assistant Manager
Domino's Pizza
02.2024 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
Domino's Pizza
01.2022 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Maintenance Technician
Neighborhood Walmart
02.2022 - 05.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Customer Service Representative
Dominos's Pizza
07.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Business Administration
Louisiana Tech University
Ruston, LA05-2027
High School Diploma -
Ouachita Parish High School
Monroe, LA05-2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Safety awareness
- Outgoing personality
- Coordination
References
Taylor Cole
Assistant Manager, Domino's Pizza
(318)-537-6638
Diana Williams
Logistics Analyst, US Army National Guard
(318)-884-5785
Timeline
Sales Associate
EZ Mart Stores
09.2024 - Current
Assistant Manager
Domino's Pizza
02.2024 - 09.2024
Petroleum Supply Specialist
US Army National Guard
06.2023 - Current
Maintenance Technician
Neighborhood Walmart
02.2022 - 05.2022
Assistant Manager
Domino's Pizza
01.2022 - 09.2022
Customer Service Representative
Dominos's Pizza
07.2021 - 12.2021
Bachelor of Arts - Business Administration
Louisiana Tech University
High School Diploma -
Ouachita Parish High School
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