Summary
Overview
Work History
Education
Skills
Timeline
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Dakota Miller

Shreveport

Summary

Dynamic Service Supervisor with a proven track record at Cintas, excelling in task delegation and sales support. Enhanced customer satisfaction through effective problem-solving and relationship-building, driving revenue growth. Leveraged management experience to foster team collaboration and continuous improvement, ensuring high productivity and operational excellence.

Overview

14
14
years of professional experience

Work History

Service Supervisor

Cintas
12.2021 - Current
  • Assisted with training and development of Partners.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Fostered a culture of continuous improvement within the service team, encouraging open communication and collaborative problem-solving to overcome challenges.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.

Service Sales Representative

Cintas
04.2018 - 12.2021
  • Implemented effective time management strategies to maximize productivity during daily routes.
  • Increased revenue by consistently upselling products and services during routine customer visits.
  • Developed strong customer relationships, resulting in repeat business and long-term partnerships.
  • Provided exceptional customer service by actively listening to customers needs and offering tailored product recommendations based on their requirements.

Military Police Officer

United States Army
08.2011 - 04.2018
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
  • Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.

Education

High School Diploma -

Parkway High School
Bossier City, LA
05-2011

Skills

  • Task delegation
  • Sales support
  • Progress monitoring
  • Management experience

Timeline

Service Supervisor

Cintas
12.2021 - Current

Service Sales Representative

Cintas
04.2018 - 12.2021

Military Police Officer

United States Army
08.2011 - 04.2018

High School Diploma -

Parkway High School

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Dakota Miller