Dalanie Gussman
Schriever
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Starbucks
10.2023 - Current
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Co Manager
2nd & Charles
02.2020 - 12.2021
- Assisted General Manager in leading and supervising store team.
- Frequent handling of customer inquiries and resolving issues.
- Provide guidance and support to employees.
- Managed vast array of merchandise, handling large warehouse deliveries and inventory to be organized throughout store at a weekly cadence.
- Trained on scheduling and weekly sales reporting.
Education
High School Diploma -
H L. Bourgeois High School
Gray, LASkills
- Customer service
- Problem-solving
- Staff training and development
- Retail operations
- Team building and leadership
- Documentation and reporting
- Schedule preparation
- POS systems
- Hiring and training
- Coaching and mentoring
- Verbal and written communication
Timeline
Assistant Store Manager
Starbucks
10.2023 - Current
Co Manager
2nd & Charles
02.2020 - 12.2021
High School Diploma -
H L. Bourgeois High School
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