Dalanie Gussman
Schriever
Summary
Long time associate of the food and beverage industry, with 10+ years of service.
Gained in depth experience from associate roles to management.
Continuing to explore opportunities for growth.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Starbucks
Thibodaux
03.2022 - 03.2025
- Assisted in training new baristas on customer service and operational procedures.
- Organized hiring, scheduling, and seasonal promotional changes, relaying important communications and updates to team.
- Oversaw daily store operations to ensure compliance with company standards.
Co-Manager
2nd & Charles
Houma
01.2019 - 01.2021
- Began as associate, eventually accepting advancement opportunities.
- Assisted in managing daily store operations and employee schedules.
- Responsible for organizing and distributing warehouse deliveries of retail merchandise onto sales floor within small delivery windows/timeframes.
- Hired and trained new employees on company policies and customer service standards.
- Reporting and documenting weekly sales and store progress to the District Manager.
Shift Supervisor
Starbucks
Houma
01.2017 - 01.2019
- Supervised daily operations and staff performance in a fast-paced coffee shop.
- Trained new baristas on beverage preparation and customer service standards.
- Assisted in managing inventory levels and ordering supplies to meet demand.
Education
Some College (No Degree) - General Studies
Fletcher Technical Community College
Schriever, LASkills
- Hiring and staffing
- Employee training
- Inventory management
- Customer service
- Visual merchandising
Timeline
Assistant Store Manager
Starbucks
03.2022 - 03.2025
Co-Manager
2nd & Charles
01.2019 - 01.2021
Shift Supervisor
Starbucks
01.2017 - 01.2019
Some College (No Degree) - General Studies
Fletcher Technical Community College