Dalaysia Armant
Baton Rouge
Summary
Motivated and service-driven professional with a Bachelor of Science in Criminal Justice and over five years of experience in administrative roles, case management, and disability support services. Skilled in coordinating care plans, facilitating community resources, and advocating for individuals with complex medical and behavioral needs. Experienced in conducting assessments, documenting service outcomes, and managing caseloads with accuracy and compassion. Strong foundation in research, data analysis, and survey evaluation with a passion for making meaningful impacts through organized, person-centered care. Known for reliability, clear communication, and a deep commitment to client success and empowerment. Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Institute for Human Development
05.2025 - Current
- Conducted squat analysis assessments to evaluate biomechanics and identify physical imbalances, helping improve performance and reduce injury risk.
- Collected and interpreted data from Success Survey results, identifying key trends to support program development and participant outcomes.
- Designed and implemented research projects focused on physical performance, wellness behaviors, and goal-setting strategies.
- Collaborated with peers and faculty to analyze research findings, present results, and apply data-driven recommendations.
- Utilized observational and metric-based tools to track participant progress and document measurable improvements over time.
- Delivered clear summaries and insights in both written reports and oral presentations, enhancing communication of key findings to diverse audiences.
Case Manager/Support Coordinator
Office For Citizens With Developmental Disabilities
09.2024 - Current
- Assess client needs, create participants universal plan of care, coordinates waiver services, and advocates for support in healthcare, housing, and employment. They collaborate with families and providers to improve clients’ independence and quality of life.
- Maintaining accurate and confidential client records, including assessments, progress notes, and service plans, ensuring compliance with policies and regulations.
Assistant Store Manager
Michael Kors
01.2022 - 09.2024
- Handled store openings and closings, managed cash drawers and prepared daily bank deposits, ensured accurate financial records, and supported overall store operations by supervising staff, assisting customers, and maintaining a secure and organized retail environment.
Administrative Assistant
Excel Contractors
01.2022 - 01.2024
- Managed multi-line phone system, greeted visitors, maintained office supplies, organized filing systems, handled mail, and processed HR documentation, including hires, transfers, and terminations.
- Scheduled appointments, managed budgets, coordinated itineraries, liaised between clients and vendors, and assisted staff with daily tasks and special projects.
Administrative Assistant
Revah Howard Accounting Firm
01.2020 - 01.2022
- Provided a professional and welcoming office atmosphere by greeting clients, managing phone calls, and handling inquiries.
- Coordinated appointments, delivered essential administrative support, and assisted with documentation for truck driver registrations to ensure smooth office operations.
Education
Grambling State University
01.2022
Bachelor Of Science - Criminal Justice
Southern University A&M College University
07-2025
Skills
- Excellent written and oral communication
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work collaboratively and adapt to fast-paced environments
- Attention to detail and strong organizational skills
- Strong research and analytical skills
- Case management support and client advocacy
- Assessment and documentation of client needs
- Coordinating resources and services for clients
- Maintaining confidential client records
- Data entry and records management
- Customer service and client relations
Languages
English
Full Professional
Timeline
Administrative Assistant
Institute for Human Development
05.2025 - Current
Case Manager/Support Coordinator
Office For Citizens With Developmental Disabilities
09.2024 - Current
Assistant Store Manager
Michael Kors
01.2022 - 09.2024
Administrative Assistant
Excel Contractors
01.2022 - 01.2024
Administrative Assistant
Revah Howard Accounting Firm
01.2020 - 01.2022
Grambling State University
Bachelor Of Science - Criminal Justice
Southern University A&M College University
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