Damesha Henderson
Arcadia
Summary
Results-driven QA Supervisor with a focus on quality inspection, corrective action planning, and data analysis. Committed to enhancing product quality through effective training and cross-functional collaboration.
Overview
2026
2026
years of professional experience
Work History
QA Supervisor
House of Raeford Farms
Arcadia, LA
07.2022 - 02.2026
- Oversaw quality assurance processes to ensure compliance with industry standards.
- Led training sessions for staff on quality control protocols and best practices.
- Conducted regular audits of production lines to identify areas for improvement.
- Developed and implemented corrective action plans for non-conformance issues.
- Enhanced testing procedures using statistical process control methodologies.
- Collaborated with cross-functional teams to drive product quality improvements.
- Analyzed inspection data to inform strategic decision-making and process enhancements.
- Mentored junior quality assurance team members, fostering skill development and knowledge sharing.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
- Provided technical support for troubleshooting equipment issues or other production challenges that impacted product quality levels.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Led regular meetings with staff to review performance metrics, address any concerns or challenges, and provide updates on organizational initiatives related to quality assurance.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
- Reduced defect rates through meticulous inspection and proactive identification of potential issues.
- Provided development team with insights and recommendations on [Product] usability and functionality by reviewing and analyzing internal data.
- Prepared and interpreted [Type] reports, complete with comprehensive analysis of testing and results, for development team.
Cone Line Supevisor
House of Raeford Farms
Arcadia,LA
2019 - 2022
- Supervised daily production activities to ensure compliance with safety and quality standards.
- Trained and mentored team members on operational processes and best practices.
- Monitored workflow efficiency, identifying bottlenecks and implementing process improvements.
- Coordinated equipment maintenance schedules to minimize downtime and enhance productivity.
- Enforced adherence to sanitation protocols to maintain a clean working environment.
- Developed training materials to facilitate onboarding of new employees effectively.
- Collaborated with management to streamline operations and enhance overall team performance.
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Coordinated with other supervisors within facility to manage operations between departments.
- Managed onboarding tasks to support smooth adjustment and complete training for new hires.
- Served as a liaison between management and frontline staff fostering open lines of communication ensuring timely resolution of issuesconcerns.
- Demonstrated a commitment to employee satisfaction by recognizing individual achievements, celebrating team successes, and promoting professional growth opportunities.
Cone Line Lead
Randall Farms
Arcdia,LA
07.2012 - 2017
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on efficient production techniques and equipment usage.
- Coordinated workflow schedules to optimize productivity and minimize downtime.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
Line Worker
Randall Farms
Arcadia, LA
08.2003 - 03.2012
Team Leader
Church's Chicken
Haughton, LA
01.2001 - 05.2003
Education
High School Diploma -
Ringgold High
Ringgold, LA1996
Skills
- Corrective action planning
- Quality inspection
- Auditing techniques
- Quality control management
- Cross-functional teamwork
- Product testing
- Defect documentation
- Validation protocols
- Quality system development
- Test plan development
- Training and mentoring
- Defect recording
- Technical instruction
- Customer complaint handling
- Problem-solving skills
- Data analysis
- Documentation and reporting
- Analytical thinking
- Issue resolution
- Safety procedures
- File management
- External audits
- Finished product inspection
- Quality assurance
- Sampling
- Relationship building
- Project management
- Quality system implementation
- Discretion
- Test planning
- Detail-oriented
- Consulting
- Regulatory compliance
- Test case development
- Manual testing
- System inspection
- Defect tracking
- Regression testing
- Test cases
- Establishing and enforcing policy
- Technical documentation
- Team collaboration
- Team leadership
- Verbal and written communication
- Decision-making
- Internal audits
- Quality management systems
- Quality improvements
Timeline
QA Supervisor
House of Raeford Farms
07.2022 - 02.2026
Cone Line Lead
Randall Farms
07.2012 - 2017
Line Worker
Randall Farms
08.2003 - 03.2012
Team Leader
Church's Chicken
01.2001 - 05.2003
Cone Line Supevisor
House of Raeford Farms
2019 - 2022
High School Diploma -
Ringgold High