Hayden Anthony
Ponchatoula
Summary
Dynamic manager with a proven track record at Dine Gnar, excelling in team leadership and customer service. Enhanced operational efficiency by resolving conflicts and fostering a productive environment. Skilled in time management and staff training, consistently delivering high-quality service and memorable experiences in fast-paced settings.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Manager
Dine Gnar
06.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Caterer
Fine Thyme Catering
11.2019 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Education
Bachelor - Business Adminstration
Southeastern Louisiana University
Hammond, LA05-2025
Skills
- Team leadership
- Customer service
- Time management
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
Timeline
Manager
Dine Gnar
06.2023 - Current
Caterer
Fine Thyme Catering
11.2019 - Current
Bachelor - Business Adminstration
Southeastern Louisiana University
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