Dana Bradford

• Greeted and assisted members, ensuring a welcoming atmosphere in fitness facility.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Collected guest passes, fees, and payments. Signed up new members and help navigate the Facility
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow

• Designed customized hair and makeup looks for diverse clientele, ensuring client satisfaction and repeat business.
• Collaborated with clients to understand their preferences, enhancing personalized beauty experiences.
• Managed scheduling and appointments, optimizing workflow for efficient service delivery.
• Streamlined appointment scheduling and inventory management by implementing efficient organizational systems.
• Developed strong relationships with local vendors resulting in cross-promotion opportunities increasing overall business revenue.

• Processed incoming communications, prioritizing inquiries for efficient resolution.
• Collected money from safe to count, record, and take to the bank daily with weekly report sent to general manager
• Ran morning reports for lost business, inconstant pricing, MLRA non-complaint, and southern renewals.
• Keying special billing and make AR calls to collect money if needed
• Worked on price decrease/Increase forms, contract renewals, lost accounts forms, White maintenance, national requests, and catalog sales
• Maintains office supplies and orders to stay in budget
• Manages partners with safety training and observation reports
• Audits each section of cintas including fixed assets, fleet, accounts payable/receivable, cash/charge receipts, human resources, etc.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

• Greets patients and their caregivers and records pertinent information into a computer data

• Records insurance information and obtains pre-approval for treatment if needed

• Relays information between patients and other staff members, and provides them with updates

• Prioritizes the order of care so that the most critical patients are seen first

• Keeps paper and electronic medical records, and updates these records as needed

• Provides information to insurance companies to assist with billing

• Assists patients during checkout, and ensures they have post-treatment instructions if required

• Refers individuals to outside agencies when unable to meet their needs

• Calculates payment information, accepts funds, and credits accounts accordingly

• Developed and maintained filing systems for efficient document retrieval.
• Assisted in preparation of reports and presentations to support decision-making processes.

• Functions as a secretary by answering phones, distributing mail, and assisting vendors.

• Pulls financial records from the files for special action if required.

• Makes deposits and records checks on excel spreadsheets.

• Maintained inventory of office supplies, ensuring consistent availability for staff needs.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.