Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Activities
Timeline
Generic

Dana Klein

Broussard

Summary

Licensed LCSW with an active Louisiana LPN license and extensive experience in clinical leadership. Successfully managed two healthcare locations, supervising a diverse team of 15 LCSWs and program nurses. Recognized with multiple awards for excellence in leadership and service, including a special commendation from state officials. Proven track record in program development and implementation, particularly in dual diagnosis and substance abuse curricula.

Overview

36
36
years of professional experience

Work History

Professor of Biblical Hebrew Grammar

Apostolic Theological Seminary
Lafayette
01.2021 - Current
  • Responsible for course development, online campus upload of course material, testing, final student evaluation, integration of student exams/final grades into the seminaries web record interface at talentlms.
  • Teach a Biblical Hebrew Lab Class including reading skills and textual exegesis.
  • Work in office administration for the Seminary, sending out course materials, setting up and orienting new Seminarians, serving on the board, and attending staff meetings.
  • Organize course materials, and contact students/schedule courses and travel out of state, country teaching seminars as scheduled.
  • Traveled and taught in conferences in many states and foreign countries, including Santander Jimenez, Mexico, Coventry and Birmingham, England, Xian, China, Nigeria, West Africa, Negril, Lilliput, and Montego Bay, Jamaica.
  • Led educational tour groups to Israel for Apostolic Theological Seminary in 2018, 2019, and been on an educational tour for a month studying in Jerusalem, Israel Fall of 2017.

Music Minister

Pentecostal Deliverance Church
Lafayette
01.2021 - Current
  • Organized church events to foster fellowship and enhance community engagement.
  • Conducted weekly meetings with church staff and congregation to discuss upcoming events, services, and activities.
  • Collaborated with other faith leaders to promote peace and understanding among diverse groups.
  • Prepared participants for roles in ceremonies, services or events.
  • Directed music programs for worship services and special events.
  • Organized rehearsals and schedules for choir practices and performances.
  • Selected music repertoire aligning with church themes and seasonal celebrations.
  • Led instrumental groups, fostering teamwork and musical growth among members.
  • Provided guidance to volunteer musicians, ensuring quality sound during services.
  • Organized and led weekly choir rehearsals.
  • Created a library of vocal, instrumental, and choral music selections.
  • Collaborated with pastors to plan meaningful worship experiences that incorporated music into the overall service design.
  • Presented plan to purchase new music supplies and gained approval from professionals.
  • Actively sought out new pieces of music suitable for use within traditional worship settings.
  • Scheduled musicians for all church services and events.
  • Taught private lessons to individuals interested in learning how to play a particular instrument associated with the church's musical program.
  • Planned and directed special program.
  • Developed and implemented music programs for special events and services.
  • Led teams of singers and instrumentalists in preparing seasonal cantatas and musicals for presentation during holiday seasons.
  • Coordinated substitute Minister of Music to fulfill role when unavailable for consistent services.
  • Directed worship services, including selecting appropriate music, leading congregational singing, providing accompaniment on piano or organ, and coordinating with other musicians in the service.
  • Determined worship service music selections to match sermon tone, biblical stories and readings.

Program & Clinical Director

Compass Healthcare Outpatient Clinic
New Iberia
01.2021 - 04.2025
  • Company Overview: Compass Healthcare is a provider of outpatient mental health services.
  • Supervising a staff of two clinical teams consisting of PLPC's, LPC's, LMSW's, LCSW's (15) along with four program nurses, two assistants and interns.
  • Assisted in processing referrals.
  • Managed two locations.
  • Successfully received both Compass Healthcares' Momentum Award and Compass Healthcares's Excellence in Leadership and Service Award.
  • Extensive experience in program development while working for Compass.
  • Experience in communication, ethics, diversity, education, and supervision of staff.
  • Working to implement a new curriculum into the Clinic to help with Dual Diagnosis & Substance Abuse.
  • Compass Healthcare is a provider of outpatient mental health services.
  • Oversaw clinical operations and staff management at Compass Healthcare Outpatient Clinic.
  • Developed and implemented treatment protocols for diverse patient populations.
  • Coordinated interdisciplinary team meetings to ensure comprehensive patient care.
  • Ensured compliance with healthcare regulations and industry standards consistently.
  • Managed patient intake processes, streamlining workflows for efficiency.
  • Trained and mentored clinical staff on best practices and ethical standards.
  • Evaluated program effectiveness through patient feedback and staff input regularly.
  • Fostered a collaborative environment among healthcare professionals for optimal outcomes.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Created innovative programs to improve patient outcomes in the long term.
  • Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
  • Ensured that all employees had appropriate training before working with patients.
  • Evaluated clinical staff performance through regular meetings and assessments.
  • Provided clinical oversight for staff and services.
  • Attended conferences to stay up-to-date on best practices in healthcare management.
  • Reviewed reports from various committees regarding clinical activities.
  • Managed the day-to-day operations of a multi-disciplinary team.
  • Facilitated communication between physicians, nurses, administrators, and other stakeholders.
  • Resolved conflicts between staff members or departments when necessary.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Coordinated weekly work schedules for department employees.
  • Analyzed data from surveys related to patient satisfaction levels.
  • Maintained relationships with external vendors to ensure adequate supplies were available.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
  • Assisted in developing budgets for operational expenses.
  • Improved research-based approaches through participation in research and evidence-based clinical audits.
  • Engaged with other members of community at local events by answering questions and giving informative presentations.
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Ensured compliance with all state and federal regulations related to clinical services.
  • Implemented strategies for improving patient safety measures throughout the facility.
  • Collaborated with other departments to coordinate health services across multiple facilities.
  • Educated patients on their treatment plans, medications, and lifestyle changes.
  • Maintained records management system to process personnel information and produce reports.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Conducted individual and group therapy sessions to support client well-being.
  • Developed personalized treatment plans based on client assessments and needs.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care strategies.
  • Utilized evidence-based practices to guide therapeutic interventions and techniques.
  • Educated clients on coping strategies and mental health resources for better outcomes.
  • Maintained accurate documentation of client progress and treatment adjustments.
  • Provided crisis intervention services for clients in acute distress or emergencies.
  • Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
  • Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
  • Attended trainings, workshops related to current trends in the field of psychology, mental health counseling.
  • Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
  • Documented all interactions with clients according to agency policy and procedures.
  • Provided psychoeducation on topics such as stress management, anger management, parenting skills.
  • Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals.
  • Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
  • Monitored client's progress throughout the course of therapy by tracking goals set in treatment plan.
  • Collaborated with multidisciplinary teams to ensure continuity of care for each client.
  • Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
  • Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
  • Provided psychotherapy services to individuals, couples, and families.
  • Participated in regular case reviews with other clinicians to discuss client progress.

Intern

Compass Behavioral
Lafayette
08.2020 - 08.2020
  • Identification and addressing of current symptoms and needs.
  • Worked with adults experiencing depression, anxiety, excessive worry, panic, severe mood swings, hallucinations or delusions, disorientation or confusion, sleep and appetite disturbances, mood, behavioral, or thought disorders.
  • Worked with children with behavioral disorders and autism.

Intern

Iberia Parish School Board
01.2020 - 05.2020
  • Worked with a team of specialists including speech pathologists, occupational therapists, audiologists, registered nurses, school psychologists, and educational specialists under the supervision of a Licensed Clinical Social Worker.
  • Accompanied LCSW to onsite observations to determine placement of children with specialties in the classroom/school setting.
  • Learned to type written reports that meet state and federal criteria for specialties.
  • Trained by LCSW how to use testing and evaluation criteria including CARS2-Child autistic Assessment rating scale, DAY-C Assessment for Social Emotional, and DAY-C 2 Adaptive Behavior and Vineland -3 Adaptive Behavior Scales.
  • Attended IEP meetings and dissemination meetings both at the school board office and schools with LCSW supervisor.
  • Assisted supervisor with clerical work also expected of department.
  • Instructed by LCSW, and assisted in organizing Child Search screenings and evaluations according to State, Federal and Local school board guidelines in accordance with Title 1 guidelines.
  • Contacted parents to schedule screenings, IEP meetings and disseminations.
  • Developed folders and screening forms to use in evaluations and parent interviews.
  • Helped in parent interviews, and to clean and organize according to Covid-19 guidelines the testing area.
  • Participated and sat in on team staffing meetings, and also department meetings within the SPED department.

LPN Staffing Nurse

Advantage Medical Staffing
Lafayette
08.2015 - 08.2019
  • Monitored vital signs such as temperature, pulse rate, blood pressure, respiration rate, oxygen saturation levels.
  • Advised patients on dietary requirements and lifestyle changes to improve their overall health status.
  • Identified potential risk factors for acute illness or injury in the field setting and provided appropriate interventions.
  • Participated in interdisciplinary team meetings to discuss cases and develop individualized plans of care for each patient.
  • Controlled infection through proper hand hygiene practices before and after contact with a patient.
  • Collaborated with multidisciplinary team members to ensure quality patient outcomes.
  • Delivered quality direct and indirect patient care to meet psychosocial, physical and general care goals, assisting patients with activities of daily living and encouraging independence.
  • Educated families about home healthcare techniques that can be used to manage a variety of illnesses or injuries.
  • Performed comprehensive patient assessments, recording and monitoring vital signs and collecting specimens and interpreting lab results.
  • Enforced compliance with hospital and clinic best practices, as well as local, state and federal regulations regarding care and confidentiality.
  • Collaborated with healthcare professionals to formulate individualized plans of care and adapt plans to patients' changing needs, defining treatment type, duration and dosage.
  • Advocated for patients, ensuring needs were met in accordance with personal beliefs and preferences.
  • Implemented strategies to improve patient satisfaction, patient flows and general workflow efficiency.
  • Maintained accurate patient charts and documented vitals, medical histories, medications and changes in health, including reactions to medications and treatment.
  • Notified physicians and other personnel of changes in patients' conditions.
  • Updated clinical records according to policies and procedures.
  • Provided attentive healthcare to sick, disabled and injured patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
  • Collected blood, urine or sputum from patients to perform routine laboratory tests.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Provided pre- and post-operative nursing care.
  • Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Delivered high-quality direct and indirect nursing care to patients.
  • Counseled clients, patients and families and provided emotional and psychosocial support.

ESL Volunteer Teacher

Vermillion Parish Library System/ VITA Program
Abbeville
01.2012 - 12.2016
  • Developed lesson plans for diverse student groups at community library programs.
  • Conducted interactive classes to enhance language skills and cultural understanding.
  • Facilitated conversation practice sessions for adult ESL learners in local community centers.
  • Assessed student progress and adapted teaching methods to meet individual needs.
  • Organized outreach events to promote ESL programs within the community.
  • Implemented technology tools to support language learning and classroom engagement.
  • Participated in teacher training workshops to stay current on best practices in ESL education.
  • Developed lesson plans to teach course materials according to schedule.
  • Created a welcoming atmosphere for all students regardless of cultural background or ability level.
  • Built relationships with students of diverse cultural, social and economic backgrounds.
  • Incorporated real world applications into lessons whenever possible so that students can apply what they have learned outside the classroom.
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
  • Monitored student performance and provided extra assistance to those struggling with language concepts.
  • Helped students cultivate life and social skills like using public transportation, appropriate emotional expression and communicating with co-workers and employers.

Bread Ministry Outreach Coordinator

Acadian Lighthouse Church
Kaplan
01.2011 - 12.2013
  • Coordinated community outreach events to foster engagement and participation.
  • Developed partnerships with local organizations to enhance service delivery.
  • Organized volunteer opportunities to support church programs and initiatives.
  • Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
  • Coordinated volunteers for outreach efforts in the community.

Hospice Chaplain Volunteer

Southern Care Hospice
Prairieville
01.2008 - 12.2011
  • Provided spiritual care and emotional support to patients and families.
  • Collaborated with interdisciplinary teams to develop holistic care plans.
  • Conducted regular visits to assess spiritual needs of patients.
  • Offered comfort measures such as prayer or reading sacred texts during moments of distress.
  • Provided pastoral care for the patient and family members through visits, phone calls, and other means of communication.
  • Facilitated and participated in prayer services while honoring religious preferences of patients, loved ones, and staff within hospital.
  • Visited, counseled, and prayed with church members to provide pastoral care.
  • Reached out to unchurched, new residents or inactive church members.
  • Collaborated with staff to ensure seamless communication and care continuity.
  • Provided assistance to staff in the daily operations of the organization.
  • Provided guidance and support to fellow volunteers during their shifts.

Outreach Coordinator

Brentwood Pentecostal Church
Pensacola
01.1997 - 12.2000
  • Coordinated outreach visitation to the elderly.
  • Participated in Alcohol, Chemical Treatment Outreach program (ACTS).
  • Participated and taught educational sessions.
  • Volunteered with the church's Second Harvest Food Bank.
  • Organized community outreach programs to engage local families and individuals.
  • Coordinated volunteer schedules to ensure adequate support for church events.
  • Developed promotional materials to communicate upcoming activities and initiatives.
  • Trained and mentored new volunteers in outreach strategies and best practices.
  • Participated in planning meetings with internal teams regarding upcoming outreach initiatives.
  • Designed flyers, brochures, newsletters, and other materials to advertise programs or services offered by the organization.
  • Coordinated volunteers for outreach efforts in the community.
  • Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
  • Communicated regularly with staff members to ensure that all outreach materials were up-to-date and accurate.
  • Trained members to develop skills, analysis and commitment toward mission.
  • Provided support to team members in completing tasks related to outreach activities.
  • Planned promotional campaigns to generate interest in organization's services among target audiences.

Volunteer Counselor

Crisis Pregnancy Center
Lafayette
08.1989 - 08.1990
  • Completed counselor training sessions and provided community resources to women in crisis.
  • Provided emotional support to clients facing unplanned pregnancies.
  • Conducted comprehensive needs assessments for individuals and families.
  • Maintained accurate client records in compliance with confidentiality standards.
  • Advocated for clients, connecting them with essential community resources.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Maintained accurate and up-to-date records of client progress and treatment plans.

Education

Master of Social Work -

LOUISIANA STATE UNIVERSITY (LSU)
Baton Rouge, LA
08.2021

Bachelor of Science - General Studies/Psychology

LSU Alexandria
Alexandria, La
12.2019

Associate of Science - Practical Nursing

South Louisiana Community College
Abbeville, LA
10-1992

Skills

Microsoft Office Suite
Electronic medical records
Data management
Presentation skills

Accomplishments

  • Compass Momentum Award 2024
  • Compass Excellence in Leadership & Service Award 2024
  • Chancellors Award LSUA 2019
  • Dean's List 4 years
  • TOPS Scholarship award
  • Psi Chi Honor Society Lifetime member
  • VITA Volunteer Award 2016
  • Chairman NASW La Sponsorship Committee & Current Nominee for NASW Sponsorship Chair for 2025 & 26

Volunteer Experience

  • Crisis Pregnancy Center Volunteer Counselor, Crisis Pregnancy Center, Lafayette, LA, 08/01/89 - 05/01/90, Completed counselor training sessions and provided community resources to women in crisis.
  • Hospice Chaplain Volunteer, Southern Care Hospice, Prairieville, LA, 2008 - 2011
  • Outreach Coordinator, Brentwood Pentecostal Church, Pensacola, FL, 1997 - 2000, Coordinated outreach visitation to the elderly and participated in educational sessions.
  • Bread Ministry Outreach Coordinator, Acadian Lighthouse Church, Kaplan, LA, 2011 - 2013
  • Sunday School Teacher, UPCI International, 1989 - 2022

Activities

  • Psi Chi Honor Society lifetime member
  • Phi Beta Kappa
  • Current APA member
  • Current NASW-LA Member
  • NASW LA Sponsorship Chair 2025

Timeline

Professor of Biblical Hebrew Grammar

Apostolic Theological Seminary
01.2021 - Current

Music Minister

Pentecostal Deliverance Church
01.2021 - Current

Program & Clinical Director

Compass Healthcare Outpatient Clinic
01.2021 - 04.2025

Intern

Compass Behavioral
08.2020 - 08.2020

Intern

Iberia Parish School Board
01.2020 - 05.2020

LPN Staffing Nurse

Advantage Medical Staffing
08.2015 - 08.2019

ESL Volunteer Teacher

Vermillion Parish Library System/ VITA Program
01.2012 - 12.2016

Bread Ministry Outreach Coordinator

Acadian Lighthouse Church
01.2011 - 12.2013

Hospice Chaplain Volunteer

Southern Care Hospice
01.2008 - 12.2011

Outreach Coordinator

Brentwood Pentecostal Church
01.1997 - 12.2000

Volunteer Counselor

Crisis Pregnancy Center
08.1989 - 08.1990

Master of Social Work -

LOUISIANA STATE UNIVERSITY (LSU)

Bachelor of Science - General Studies/Psychology

LSU Alexandria

Associate of Science - Practical Nursing

South Louisiana Community College

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Dana Klein