Dana Murphy
Monroe
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
4000
4000
years of post-secondary education
Work History
Medical Assistant
Internal Medicine of the Twin Cities
Monroe
10.2023 - Current
- Prepared and maintained examination rooms for patient visits.
- Assisted healthcare providers during patient examinations and procedures.
- Maintained accurate electronic health records for all patient interactions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Educated patients on medication usage and treatment plans clearly.
- Coordinated communication between patients and medical staff effectively.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistant
Pediatric associates
Monroe
09.2009 - 10.2023
- Prepared and maintained examination rooms for patient visits.
- Collected and documented patient medical histories accurately.
- Managed patient scheduling and follow-up appointments efficiently.
- Coordinated communication between patients and medical staff effectively.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
Certified Medical Assistant (CMA) - Medical Assistant Training
Career Technical College
Monroe, LA 08.2007 - 09.2009
Forest Echoes Technical College
Crossett, ARLinville High School
Linville , LAMedical Assistant Training
Career Technical College
Monroe, LASkills
- Electronic health records
- Vital signs measurement
- Patient education
- Medication administration
- HIPAA compliance
- Medical scheduling
- Patient coordination
- Record management
- Medical documentation
- Inventory management
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Patient relations
- Professional bedside manner
- Appointment setting
- Analytical decision-making skills
- Vital signs and examinations
- Electrocardiography (EKG)
- Procedure assistance
- Needs assessments
- Clinical and administrative support
- Medical office administration
- Patient assessments and care
- Patient triage
- Patient care coordination
- Medical terminology in english
- Reliable transportation
- Simple dressings
- Adaptable
- Stocking supplies
- Companionship and emotional support
- Monitoring patient progress
- Vital signs monitoring
- Reliable team player
- Medical transcription
- Patient assessments
- Quick problem solver
References
References available upon request.
Timeline
Medical Assistant
Internal Medicine of the Twin Cities
10.2023 - Current
Medical Assistant
Pediatric associates
09.2009 - 10.2023
Certified Medical Assistant (CMA) - Medical Assistant Training
Career Technical College
08.2007 - 09.2009
Forest Echoes Technical College
Linville High School
Medical Assistant Training
Career Technical College