D’Angelique Fant
New Orleans
Summary
Dynamic professional with extensive experience in customer service and inventory management at Williams Insurance Service. Proven ability to resolve complex inquiries and build strong relationships. Skilled in employee training and problem-solving, consistently delivering exceptional service and enhancing operational efficiency. Committed to fostering teamwork and ensuring client satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant
Issasnackexpress
New Orleans
03.2023 - Current
- Handled confidential information with discretion and integrity.
- Monitored office services mailbox for business support needs and requests.
- Performed accounting or financial analysis.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Stocked inventory and ordered office and kitchen supplies.
- Greeted visitors, clients and guests in a professional manner.
Insurance Broker
Williams Insurance Service
New Orleans
02.2023 - 05.2024
- Resolved customer inquiries regarding policy changes or coverage issues.
- Made appointments with potential clients to discuss products.
- Performed administrative tasks such as preparing invoices, updating records.
- Built relationships with external parties, such as carriers, vendors, and regulators.
Server
Waffle House Restaurant
New Orleans
07.2017 - 07.2022
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Cashier
Popeyes® Louisana Kitchen
Kenner
06.2014 - 08.2015
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Some College (No Degree) - Culinary Arts
Delgado Community College
New Orleans, LASkills
- Food preparation
- Inventory management
- Menu planning
- Customer service
- Time management
- Team collaboration
- Problem solving
- Employee training
- Communication skills
- Multitasking
Timeline
Assistant
Issasnackexpress
03.2023 - Current
Insurance Broker
Williams Insurance Service
02.2023 - 05.2024
Server
Waffle House Restaurant
07.2017 - 07.2022
Cashier
Popeyes® Louisana Kitchen
06.2014 - 08.2015
Some College (No Degree) - Culinary Arts
Delgado Community College